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Amazon thought it would be a good idea to not include subtitles in a film made entirely with sign language.

⁨424⁩ ⁨likes⁩

Submitted ⁨⁨17⁩ ⁨hours⁩ ago⁩ by ⁨sanitation@lemmy.today⁩ to ⁨mildlyinfuriating@lemmy.world⁩

https://lemmy.today/pictrs/image/6a4661c7-d3e2-4156-842d-7d1610877ce9.jpeg

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Comments

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  • tigermountain@lemmy.world ⁨45⁩ ⁨minutes⁩ ago

    What pisses me off about subtitles is when they start displaying lyrics to songs playing in the background.

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  • prole@lemmy.blahaj.zone ⁨3⁩ ⁨hours⁩ ago

    The worst is when you’re watching something with subtitles (in your own language because it’s hard to hear sometimes), then someone on screen speaks a different language with the subtitles hardcoded into the video.

    Great, right?

    Well no, because Amazon’s (or Netflix etc, they all do it) subtitles have a big “[Speaks German]” up the entire time, blocking the hard coded subs entirely so you cannot see what they say without temporarily disabling subs.

    It’s so fucking stupid and infuriating. How have they not addressed this shit?

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    • Doom@lemmy.world ⁨59⁩ ⁨minutes⁩ ago

      I get a special kind of mad when I watch a foreign film in its original language. Turn on that language’s subtitles and the subtitles don’t match what’s being verbally said because apparently the subs have been translated into English then back into the original language so nothing matches and everything sucks. Or worse when they’ve translated some idiom for American audiences and have translated that idiom back so what’s being said makes zero sense.

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    • alternategait@lemmy.world ⁨2⁩ ⁨hours⁩ ago

      This is an accessibility issue and the FCC takes it pretty seriously. Captions must be accurate, complete, synchronized (or as close to as possible), and (this is the important one in this case) cannot obscure important information on the screen.

      It’s a pretty easy form, but they do want a lot of details.

      consumercomplaints.fcc.gov/hc/en-us/requests/new?…

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    • SpaceCowboy@lemmy.ca ⁨2⁩ ⁨hours⁩ ago

      Yeah I remember Man in the High Castle was really terrible with subtitles. It didn’t have hard-coded subtitles at all and the programmatic ones didn’t work reliably. So I’d be sitting there and and thinking “ok am I not supposed to know what they’re saying?” After the scene goes on for a while it becomes “yeah I definitely supposed to know what they’re saying well I guess I have to mess with subtitle settings.” Sometimes it wouldn’t work at all and I’d have to open a ticket with Amazon Prime and wait until they got it working.

      So I guess they gave up on fixing subtitles and just baked them in. But still fucked it up anyway. Apparently a company as big as Amazon still can’t do QA on the use case of someone who’s an english speaker just watching on their platform. It’s sad.

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    • Aneb@lemmy.world ⁨2⁩ ⁨hours⁩ ago

      It happens on Jellyfin too but probably because the subs and videos are pulled from the same source

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  • k0e3@lemmy.ca ⁨7⁩ ⁨hours⁩ ago

    I mean if you have a better way to make viewers understand what people with hearing impairments go through every day, then I’m all ears.

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    • PlaidBaron@lemmy.world ⁨6⁩ ⁨hours⁩ ago

      Phrasing.

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    • 11111one11111@lemmy.world ⁨6⁩ ⁨hours⁩ ago

      Yeah, dont piss away Millions of dollars on a movie noone will watch. Nobody fucking cares what struggles anyone goes thru. You wanna make fuckin movie for every type of cancer victem, diabetic, or retard who lost an arm or leg?

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      • echodot@feddit.uk ⁨1⁩ ⁨hour⁩ ago

        The literally is a movie about people suffering from cancer. And one about somebody who’s lost a limb. I’m surprised someone as clearly educated in the film arts as you doesn’t know that.

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      • BarneyPiccolo@lemmy.today ⁨2⁩ ⁨hours⁩ ago

        MAGA film criticism.

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      • Funkt4st1c@lemmy.world ⁨4⁩ ⁨hours⁩ ago

        Guy whos never watched movies or felt empathy:

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      • Tiger666@lemmy.ca ⁨5⁩ ⁨hours⁩ ago

        Wow.

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      • qwerty@discuss.tchncs.de ⁨5⁩ ⁨hours⁩ ago

        🤣

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  • SocialMediaRefugee@lemmy.world ⁨2⁩ ⁨hours⁩ ago

    Then there are the shows too cheap to make real subtitles and instead use auto generated ones that can’t handle accents or names.

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  • ruuster13@lemmy.zip ⁨16⁩ ⁨hours⁩ ago

    No info about film in thread: mildy infuriating.

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    • sanitation@lemmy.today ⁨15⁩ ⁨hours⁩ ago

      U haven’t seen that movie?

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      • ruuster13@lemmy.zip ⁨15⁩ ⁨hours⁩ ago

        U have seen this one?

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    • FluidBeef@quokk.au ⁨14⁩ ⁨hours⁩ ago

      I’m from Lollywood, you’ve probably never heard of it.

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  • Kolanaki@pawb.social ⁨8⁩ ⁨hours⁩ ago

    I see this more and more with shit on streaming services where, for some fucking reason, they strip the subtitles out for the non-native language parts even tho they are supposed to be subtitled for the audience. Like for example I wanted to see the new Ghostbusters the other day since it was on HBO which I have, but half-way through I had to stop it and pirate it anyway, because all the scenes with just the bad guys talking was supposed to be subtitled but they took the god damn subs out. They didn’t even translate the dialogue in closed captioning even tho the audience is supposed to know what they are saying.

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    • immutable@lemmy.zip ⁨11⁩ ⁨minutes⁩ ago

      My favorite is when services will put a caption like “[speaking spanish]” over top of the English subtitles that are in a film for a Spanish speaking character.

      The film maker put the subtitles in there so if you can’t speak Spanish you can understand what the character is saying and then you can’t read it because Amazon decided to helpfully inform you they are speaking.

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    • Wispy2891@lemmy.world ⁨5⁩ ⁨hours⁩ ago

      I was watching rental family (an american guy moves to japan to be an actor and speaks a very little japanese) and somehow they decided to ignore all the parts in japanese and from the subtitles there was only the english parts. In the beginning i was like "ok, it’s to let the audience know that the protagonist does not understand what they’re shouting to him - then finally i had to pirate a sub from opensubtitles to understand was going on as the dialogues were 95% in japanese

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  • HoneyMustardGas@lemmy.world ⁨17⁩ ⁨hours⁩ ago

    Is that Jim from The Office!?

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    • UnderpantsWeevil@lemmy.world ⁨17⁩ ⁨hours⁩ ago

      CIA Jim, yes

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      • AmyAye@nord.pub ⁨14⁩ ⁨hours⁩ ago

        Didn’t he also play CIA Agent Jack Ryan?

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      • 01189998819991197253@infosec.pub ⁨14⁩ ⁨hours⁩ ago

        He couldn’t stay in Athlead forever.

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    • FluidBeef@quokk.au ⁨14⁩ ⁨hours⁩ ago

      I want there to be a film with both Tim and Jim sitting at a desk pulling reaction faces to camera at everything going on.

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      • jaybone@lemmy.zip ⁨13⁩ ⁨hours⁩ ago

        Who’s Tim?

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  • Rug_Pisser@piefed.zip ⁨13⁩ ⁨hours⁩ ago

    Sometimes, and specifically on Amazon prime, if a show / movie has hard coded subs (for sign or other foreign languages) you will need to turn off the optional subtitle setting.

    Of course then, when someone does speak out loud you won’t get your normal subs until you turn the setting back on. I used to put in a new complaint for each show that it happened on until i canned prime altogether and went back to pirating all their content.

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    • Carighan@piefed.world ⁨8⁩ ⁨hours⁩ ago

      Germany adds the funky police that sometimes only German subtitles are allowed no matter the audio language you pick. So if there are no German-language subtitles because none were ever made, well you’re shit out of luck now, fuck you and your subtitle needs! 😐

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    • yermaw@sh.itjust.works ⁨7⁩ ⁨hours⁩ ago

      Its really weird that they do that. Like I would have assumed that the hardcoded subs were part of the video.

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  • JackTea@piefed.world ⁨17⁩ ⁨hours⁩ ago

    That’s not going to work for me. I can’t read. Can they do a dub?

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    • Catoblepas@lemmy.blahaj.zone ⁨17⁩ ⁨hours⁩ ago

      That’s called audio description, they do it for blind audiences.

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    • chiliedogg@lemmy.world ⁨16⁩ ⁨hours⁩ ago

      My Dad is incredibly dyslexic, and it’s a legit issue for him.

      Growing up, if a movie or TV show had subs we had to take turns reading it out loud for him. I still have to catch myself trying to do automatically it when we’re watching something with other people.

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      • anguo@piefed.ca ⁨16⁩ ⁨hours⁩ ago

        I grew up in a country where movies are rarely dubbed. I was reading the subtitles out loud for my siblings who couldn’t read yet for entire movies.

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      • cobysev@lemmy.world ⁨15⁩ ⁨hours⁩ ago

        if a movie or TV show had subs we had to take turns reading it out loud

        I do this for my wife, because she spends most of a film on her phone.

        She’s listening to the audio and can mostly follow what’s going on by glancing at the screen and reading subtitles every now and then, but if there’s a foreign language with subtitles, or a text description (Paris, 11 AM or 10 years later, etc.), she’ll miss it and then be completely lost.

        I can’t tell you how many times I’ve had to pause a movie and give a quick recap to get her caught up with the plot.

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  • bhamlin@lemmy.world ⁨12⁩ ⁨hours⁩ ago

    🫵🤏🤞🤞🤘☝️👍🤌👍🤞🤌🫱🫲🫷👉👐🫶🙌🫶🤛

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    • ThrowawayPermanente@sh.itjust.works ⁨2⁩ ⁨hours⁩ ago

      Directions unclear, stealing third base

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    • StupidBrotherInLaw@lemmy.world ⁨2⁩ ⁨hours⁩ ago

      ⬆️⬆️⬇️⬇️⬅️➡️⬅️➡️🅱️🅰️ [START]

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    • Kolanaki@pawb.social ⁨8⁩ ⁨hours⁩ ago

      This made me curious how many words in ASL can be made just using the hand emojis. 🤔

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      • KSPAtlas@sopuli.xyz ⁨2⁩ ⁨hours⁩ ago

        afaik 🤟 is the only emoji based off an ASL sign so I don’t think there’s many

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      • PlaidBaron@lemmy.world ⁨6⁩ ⁨hours⁩ ago

        Not many.

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    • rovingnothing29@lemmy.world ⁨11⁩ ⁨hours⁩ ago

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      • HeyThisIsntTheYMCA@lemmy.world ⁨6⁩ ⁨hours⁩ ago

        Image

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  • FluidBeef@quokk.au ⁨14⁩ ⁨hours⁩ ago

    This film would never work for second screen viewers because the characters would have to nonstop be saying “I’m being really quiet” or “we can’t make any noise, even loud breathing, or the monster will get us”.

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  • IWW4@lemmy.zip ⁨6⁩ ⁨hours⁩ ago

    I am a bit lost here.

    I just watched A Quiet Place on Amazon and it had subtitles…

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    • Ilovethebomb@sh.itjust.works ⁨5⁩ ⁨hours⁩ ago

      Subtitles also describe sounds, they’re not just about speech.

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      • Cytobit@piefed.social ⁨5⁩ ⁨hours⁩ ago

        You’re thinking of closed captioning. Subtitles is just dialogue.

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      • Nollij@sopuli.xyz ⁨2⁩ ⁨hours⁩ ago

        That is Subtitles for the Deaf and Hearing-impaired (SDH). It is not the standard for subtitles in the US and Canada.

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      • CanIFishHere@lemmy.ca ⁨5⁩ ⁨hours⁩ ago

        That is called described audio.

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  • dustyData@lemmy.world ⁨6⁩ ⁨hours⁩ ago

    For a decade tech has fucked sub’s accessibility. The landscape is a complete mess, simultaneously stuck with tech that is too old and also suffering from awful implementation of new tech (LLMs suck at closed captioning but everyone insist it is the only way to do it now). Yet context reading to know who needs subs when is still so archaic and depends completely on user input. But then, the content is always innadecuate, specially when it’s for the hearing impaired.

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  • ohulancutash@feddit.uk ⁨17⁩ ⁨hours⁩ ago

    Maybe you missed the point.

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  • possiblylinux127@lemmy.zip ⁨17⁩ ⁨hours⁩ ago

    Yes but think about how diverse it is

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    • call_me_xale@lemmy.zip ⁨16⁩ ⁨hours⁩ ago

      DEI is a good thing, actually.

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      • ohulancutash@feddit.uk ⁨15⁩ ⁨hours⁩ ago

        Its a bad thing, but it’s less bad than the thing it’s trying to solve. We should look forward to a scenario where DEI is obsolete.

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      • possiblylinux127@lemmy.zip ⁨14⁩ ⁨hours⁩ ago

        Compared to good writing?

        We aren’t helping anyone by shoehorning random diversity stuff into cheap ass media. Sure we might have 20 out of place same sex relationships but god forbid if they were to touch on difficult topics.

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    • 1egg4u@lemmy.world ⁨13⁩ ⁨hours⁩ ago

      Image

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