The customer paid for delivery already; it’s not the guy’s fault Uber Eats doesn’t pay you enough
Lawful evil
Submitted 1 day ago by Track_Shovel@slrpnk.net to [deleted]
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Comments
usualsuspect191@lemmy.ca 1 day ago
Obituarykidney@lemmy.world 1 day ago
And the service fee, and the priority fee so it’s not cold, and the mark-up on the food
ByteJunk@lemmy.world 1 day ago
“Your driver is delivering another order first”
Sure ask me again for that tip, APP. Do it. I dare you.
Xenny@lemmy.world 1 day ago
As someone who actually makes the food I think drivers shouln’t get tips but instead should be paid more. They should also have full vehicle maintenance covered whole driving for work too. The whole delivery service thing is a grift that is eroding the resturaunt industry hard. Things will need to change soon
capt_wolf@lemmy.world 23 hours ago
Tipping culture is bullshit anyway. If you run a business where you can’t afford to pay your employees enough without going out of business, then your business shouldn’t exist.
Rivalarrival@lemmy.today 17 hours ago
They can afford it. But the make more when they completely shaft both the customer and the driver.
charokol@lemmy.zip 5 hours ago
Tipping culture is bullshit. But if somebody doesn’t want to participate in tipping culture, they should refuse to patronize businesses that do participate in it. Somebody who stiffs people that depend on tips to make a living isn’t doing anything except being an asshole
Funkt4st1c@lemmy.world 23 hours ago
I think all tipped staff should instead be paid livable wage, but still be allowed to collect tips. Tipping should be something you do to flirt with the waitress or reward a team that did a really outstanding job
BreadOven@lemmy.world 22 hours ago
Yeah… Maybe not the flirting part. Otherwise agreed.
moonshadow@slrpnk.net 23 hours ago
You’ve got an interesting idea of flirting lol
“Hey baby, here’s some cash. More where that came from ;)”
Molvorin@feddit.dk 1 day ago
This is so weird to read as a European… Tips here are almost frowned upon
lokalhorst@feddit.org 1 day ago
In Germany it’s pretty common to tip a bit, even if not nearly as much as in the US. I wouldn’t know what to tip for a 300€ order though because… What the fuck, did they order cocaine?
Enekk@lemmy.world 1 day ago
The fun thing is that we’d be expected to pay between 15 and 20 percent on such an order.
Fmstrat@lemmy.world 10 hours ago
I hear this a lot, but it doesn’t seem true anymore. Every country I go to in Europe, tipping culture is creeping in and more expected in small amounts.
M137@lemmy.today 16 hours ago
In many cases, yes. But when it comes to delivery services like this that has a history of underpaying and bad working conditions it just makes sense to tip IMO, and absolutely do it in hand and not via the app or whatever. I very rarely order food, and when I do I always try to stay clear of these kinds of delivery services. But it’s often hard to so, and when there’s no other option I always choose something that has a deal and then give the difference to what it would have been directly to the delivery person (not sure what the right word here is).
About a month ago I was at my moms place with my half brother and the local delivery app, foodora, had a 40% deal for any order from our favourite pizzeria so that was an obvious choice, when I gave the 40% of the total to the delivery person they almost started crying and that just felt so damn good. It absolutely sucks that this situation even happened, they should be paid more and have way better working conditions etc. but we all do what little we can with the reality we’re in. I made some actual difference for someone and I’ll take that.Leonardo_da_Vinci@lemmy.world 16 hours ago
You made it worse. Now instead of asking for a raise or changing a job he would hope for another client to gift him money.
404found@lemmy.zip 18 hours ago
Correct me if I’m wrong but the job is basically:
Accept an order (or don’t if you don’t feel like working)-> Pickup the order you didn’t have to pack-> Deliver food & sometimes have 0 interaction with customer -> Hope for tip 🤞🏼🤞🏼🤞🏼
I’ve worked for tips before. I can relate to the anger of the delivery driver but an Uber Eats job seems so simple that it’s almost insulting to the customer that a tip is even getting discussed. P.S. I do tip
Rivalarrival@lemmy.today 17 hours ago
Correct me if I’m wrong but the job is basically:
You’re wrong, but it’s understandable. The key point you’re getting wrong is: You make money from a job.
The pay for most of the assignments you get from DD or UE is usually not enough to cover fuel, let alone maintenance on your vehicle. Certainly less than minimum wage for your time. Which is legal for them to do, because you are a contractor, paid per job and not per hour. If the customer doesn’t tip, you are earning less than minimum wage at best. In many cases, you’re actually paying to work, but you’re forced to take these unprofitable orders just to maintain your rating and keep getting assignments. (In my area, drivers call this “eating shit”)
At best, you can take about 6 assignments an hour. To net minimum wage, you need at least three of them to tip well. When a restaurant doesn’t bother to start preparing the order until you arrive, the time you waste waiting is 2-3 orders. If any of the remaining orders that hour don’t tip, you’re below minimum wage.
It is a shitty, exploitative service that nobody should be using. If you are going to use it, be aware that the service is taking everything you’re paying, and completely shafting your driver.
Leonardo_da_Vinci@lemmy.world 16 hours ago
Client does not need to be aware of how much each worker in the chain earns. He is aware of the price he is buying the food.
Same as delivery guy is aware of money he gets from the job. If he doesn’t like the money, he should not take the job. Tips are totally optional bonus.
NonconfrontationaI@lemmy.ml 7 hours ago
Wow sounds like you should have found a different job than a job that doesn’t make money!
404found@lemmy.zip 3 hours ago
That makes more sense. It seems drivers are almost set up to fail. You can make big tips but you are more likely to get no tip or be under tipped.
myyass@lemmy.world 13 hours ago
I think the tipping should be dealt away with. Instead something like: vehicle value, insurance cost, vehicle depreciation, maintenance, fuel costs, idle vehicle use time, “acts of god”–traffic accident delays, unexpected failures (wrong orders basically); should be factored into the pay instead of hoping for tips.
Then again none of this would exist if that was done.
SeptugenarianSenate@leminal.space 3 hours ago
money should be done away with. all it does in practice is launder good will into the violent withholding thereof
Knock_Knock_Lemmy_In@lemmy.world 13 hours ago
It seems that the driver doesn’t need to know the value of the box they are delivering. They should expect the same tip from a $3 box and a $300.
SomethingBurger@jlai.lu 12 hours ago
$300 of food is probably multiple bags. They can guess the cost if the average Uber Eats order is $30.
Knock_Knock_Lemmy_In@lemmy.world 1 hour ago
More bags, higher delivery fee makes sense. But it doesn’t matter if it’s 2lb of ramen or 2lb of lobster.
cRazi_man@europe.pub 1 day ago
Conversation with the wife:
“Are you pregnant?”
“No”
“Well some asshole left his trash on my windshield. And can you believe that a 3 course meal from a midrange restaurant costs $300 now?? WTF.”
jj4211@lemmy.world 7 hours ago
Yeah, random stuff happens and normal people don’t assume something like a pregnant mistress.
One time someone left a few roses under my windshield at work on valentine’s day. I assume someone mistook my car for someone else’s, not that I had some secret admirer who wanted to do a pointlessly anonymous gesture.
One time someone let out the air from one of my tires overnight in my driveway, for no apparent reason and it caused me mild annoyance.
Anyway, fake internet story for fake internet points.
dalekcaan@feddit.nl 23 hours ago
I think the implication would be that an angry mistress left it
gastroglizzy@piefed.social 22 hours ago
I think the implication is that a healthy relationship wouldn’t be phased by such a stunt.
ElChinchilla@lemmy.world 7 hours ago
Bringing kids into a world while this is the backdrop of one’s life seems almost heartless.
Tiral@lemmy.world 15 hours ago
Enormous $300 Uber order… So like two numbers 1s from Chick fillet?
myyass@lemmy.world 14 hours ago
Oooof. Don’t hit that hard please.
Kazumara@discuss.tchncs.de 13 hours ago
I thought for uber eats the “tip” was a bribe you have to add to your order ahead of time to ensure it even gets picked up?
Notyou@sopuli.xyz 8 hours ago
Now there’s a pay ~$5 extra option to have your order delivered first. I doubt that goes to the driver. I tip pretty well when I do order but I’ve been getting barely warm food for awhile. Once I did tip less and just pay the $5 fee to get my food faster. Just more enshittifaction.
NonconfrontationaI@lemmy.ml 7 hours ago
Now with extortion!
Siethron@lemmy.world 9 hours ago
They don’t know the tip until after the delivery. I’ve had a driver be like “they’re making me wait to pick this up, please add a tip for extra time” (yeah ok buddy) I had already put a large tip on the delivery. I really wanted to remove it after the driver pulled that shit though.
Janx@piefed.social 23 hours ago
2 things can be simultaneously true:
- Tipping culture in the US is absolutely fucked and employers should be paying their employees
- Underpaid workers currently depend on your tips to survive
spectrums_coherence@piefed.social 10 hours ago
Now, I just elect to not order any delivery at all. There is a 15% service fee, a delivery fee, AND food markup because they charge restaurant like 30%.
I am not sure how is this a fair deal. The guy ordering $300 worth of food probably already paid $60-$100 to get his food. This is already why higher than the traditional delivery service. The price tag just no longer makes sense for me.
RamRabbit@lemmy.world 2 hours ago
Now, I just elect to not order any delivery at all.
Yep. I just pick it up myself. If someone can earn a living by driving for 10 min, I guess I can too. ;p
Though, I have mostly just cook. Eating out is extremely expensive.
Janx@piefed.social 6 hours ago
You’re absolutely right, but none of those charges go to the delivery worker. That’s what we’re talking about…
Mulligrubs@lemmy.world 1 day ago
Instead of this moronic “voluntary” expectation, let’s all save thousands of hours of arguments, posts, and complaints from everyone involved and add 20% to the bill for the worker done and done.
Sometimes you don’t want to tip? No shit. I don’t want to tip. I don’t even want to pay. But I do it.
Let’s all do what we want, good idea, everything is free and nobody works and we can just run through the woods and frolic which sounds like a good idea until you get hungry
Stefan_S_from_H@piefed.zip 1 day ago
Whenever I see Americans talking about tips, I imagine them like just another tax they have and not add to the price before the customer pays.
motionofethre@piefed.social 1 day ago
You just don’t understand the freedom
Sanguine@lemmy.dbzer0.com 1 day ago
No no no, see here we add 7 dollars for “delivery” and as you would correctly assume, that goes directly to the CEO’s 4th yacht.
Then we shame the customer into dropping another 15 or 20%.
I’ve recently just stopped tipping for any company that puts a fake delivery fee in their subtotal (or outright stop ordering from them when possible).
dual_sport_dork@lemmy.world 1 day ago
I worked for a place that did this, i.e. added a delivery surcharge which the house kept. I discovered that this is, in fact, illegal in my state unless it is disclosed in writing. Which it wasn’t.
When we had a new point of sale system installed, as our restaurant’s resident tech person I naturally adjusted the settings so that the delivery charges got put into the employees’ tip total rather than into the owner’s pocket.
The owner never noticed.
NonconfrontationaI@lemmy.ml 7 hours ago
How about we take 20% of the owners pay.
jqubed@lemmy.world 1 day ago
The problem is the delivery companies are abusing the definition of “tip” and how they pay their drivers. I used to drive deliveries for DoorDash and they typically only pay $1.50-2.50 per delivery, despite charging $6-8 for a delivery fee, on top of prices typically being 30% higher than the menu in the restaurant. As a driver, the rule of thumb is typically that you shouldn’t take a job paying less than $1/mile. So the rest of the money for the driver comes from the “tip”. A tip is supposed to be a bonus reward for good service, but the reality of the situation on these delivery services is that it’s just the rest of the delivery fee to the driver. The delivery companies know if they list it as an actual delivery fee they’ll lose customers because some customers will feel like the fees become too excessive. So instead they exploit inexperienced drivers into taking orders thinking they’ll get a tip later, but often end up with nothing. And customers who think the tip is actually a tip according to the original definition and voluntary often end up with bad service because experienced drivers will pass on the deliveries, meaning they sit and sit, with food getting cold while the delivery service eventually starts offering to increase the pay in 25¢ increments after a certain number of rejections. Sometimes orders will sit for a couple hours before someone will finally take the order. This is still bad for the drivers, because the customers will often leave them a bad review, blaming the driver for the order taking so long to arrive. The driver doesn’t know what part is “tip” until the delivery is complete.
The reviews are another bad system. Historically people think of a 5-star rating system goes from 1 star being terrible, two being below average, three being average, four being above average, and five being excellent. However, rating systems often rank anything below five stars as bad. So people will leave a four star review thinking that’s good but as far as the company is concerned is bad. IIRC DoorDash drops any driver with a rating below 4.7. And we see this problem a lot of places online: product reviews on shops, online business reviews, even hotels where 3 stars was traditionally decent now see that as bad.
wreckedcarzz@lemmy.world 1 day ago
needs to get exploited to cover bills
let’s have a baby :D
while I am moderately humored by the initial gesture, you and your partner are idiots, CJ
StabbingSky@lemmy.zip 18 hours ago
Not everyone who does it is doing it to survive. My coworker just does it when he’s bored and his wife and kid are gone.
ILikeBoobies@lemmy.ca 1 day ago
They paid $300…
mrgoosmoos@lemmy.ca 19 hours ago
always the victim, these delivery drivers…
spicehoarder@lemmy.zip 18 hours ago
Even if the story were real… The average Uber Eats payout is like 2ish dollars per delivery.
potustheplant@feddit.nl 12 hours ago
Sounds like they should be complaining to Uber, rather than consumers.
Rivalarrival@lemmy.today 17 hours ago
This. And at best, they can get about 6 orders per hour. That’s about 12-24 miles on their odometer, which is $3-6 worth of gasoline in city traffic. At best, they net $6 to $9/hr before tips.
ch00f@lemmy.world 23 hours ago
The stripes on the tests fade. It wouldn’t be that visible after three months.
daannii@lemmy.world 23 hours ago
Well. …timeline isn’t quite plausible. As these line tests fade pretty fast.
In a week it would be basically white with no lines.
Maybe 2 weeks.
Still funny tho
davidagain@lemmy.world 16 hours ago
I’d say that’s chaotic rather than neutral.
Neverclear@lemmy.dbzer0.com 9 hours ago
Yes! Who cares about tips; get your alignments right, you cretin.
MsPenguinette@lemmy.world 1 day ago
Imagine being single and actively casually dating and having this just run in your head for the rest of your life. Never knowing if someone is going to show up to your door and introduce you as the parent. I think part of the terrorism is that it’d affect everything, and be especially hainious if you want to be a parent. Youd have to tell future potential long term partners that there may be a child out there. I think might be one of the most long term cognitohazard pranks I’ve seen
luthis@lemmy.nz 1 day ago
I don’t think the recipient in this case is sexually active. It seems not even just the tip…
Sergio@piefed.social 1 day ago
- 1% probability: someone is pregnant and just never told me.
- 99% probability: someone is playing a prank on me.
NikkiDimes@lemmy.world 1 day ago
And that 1% will eat you alive.
HerbGrower@slrpnk.net 1 day ago
Vindictive delivery drivers like this are yet another reason why I only make my own food.
Also, you know, I don’t have 300 quid to spend on 1 meal.
PM_ME_VINTAGE_30S@anarchist.nexus 1 day ago
Also, you know, I won’t spend 300 quid on 1 meal.
Parties tho
PM_ME_VINTAGE_30S@anarchist.nexus 1 day ago
I mean maybe if you tipped us we wouldn’t have to be so vindictive 🤷
HerbGrower@slrpnk.net 1 day ago
Yeah and then it becomes omg that was only 10%. Fuck that. I would rather not participate at all.
ExLisper@lemmy.curiana.net 1 day ago
And he knew it was his car because…
CkrnkFrnchMn@lemmy.ca 1 day ago
Brutal hehe…
MyVeryRealName@lemmy.world 7 hours ago
That’s not how tips work
nullspace@lemmy.world 6 hours ago
The algorithm demands the enragement bait.