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A customized delivery experience

⁨964⁩ ⁨likes⁩

Submitted ⁨⁨3⁩ ⁨weeks⁩ ago⁩ by ⁨VetOfTheSeas@discuss.online⁩ to ⁨[deleted]⁩

https://discuss.online/pictrs/image/ddc1a95c-9b61-4ba8-bf9c-b100b5dd0d39.jpeg

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Comments

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  • darvocet@infosec.pub ⁨3⁩ ⁨weeks⁩ ago

    This is one of the most depressing aspects of life. All of these services we pay no longer care at all about us - we have no options. They give us AI support only, poorly functioning apps where you can’t even find how to complain or make a ticket.

    I don’t know how it gets fixed. Soon we will all work for them.

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    • stupe@lemmy.zip ⁨3⁩ ⁨weeks⁩ ago

      I don’t know how it gets fixed.

      Stop using them.

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      • Dnb@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago

        I never understood how they are so popular. You are paying double the amount and it’s poor service and food tastes worse

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      • anon_8675309@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        This is the correct answer. Those companies that don’t fix their shit will perish.

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      • john117@piefed.jmsquared.net ⁨3⁩ ⁨weeks⁩ ago

        for real! don’t like something, don’t use it.

        isn’t that the main reason we are all here talking on the fediverse, anyway?

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    • cyberpunk007@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

      It gets fixed by no longer using them. Money is all a corporation understands.

      If they make more $ cutting support costs and pissing off some customers than to have support staff and higher costs and more customers, then they will do it.

      Infinite growth, my friend. All that matters to most if them.

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    • danekrae@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      we have no options.

      There is no other option to whatever this Dash is?

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      • Jiggle_Physics@quokk.au ⁨3⁩ ⁨weeks⁩ ago

        There is, don’t order food to be delivered to you house. Going from every pizza shop, and local fast food joint, having people who would drive the food to anywhere within a few miles, with just the idea you would likely tip them if you got your food on time, to having to pay anywhere from 1/4-2x the cost of your order to have it delivered, by a third party, that is a huge faceless corporation, with poor service, is really disheartening.

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      • W98BSoD@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago

        So many times the restaurants stop hiring delivery people and use the apps instead.

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      • MnemonicBump@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago

        My local city council gave Doordash a 5 year exclusivity contract in good delivery in our market, which led slowly to all of the local pizza places and Asian food places getting rid of their delivery drivers, so even if I want a local pizza delivered from a local pizza place, I still have to use Doordash.

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    • PotatoesFall@discuss.tchncs.de ⁨3⁩ ⁨weeks⁩ ago

      At least where I live, there are alternative delivery platforms, and there are also plenty of restaurants doing their own delivery. The competition means that customers generally get decent service in my experience, although support usually goes through the restaurants. I feel like the ones getting fucked over by these delivery platforms are the delivery drivers and restaurants, not the customers.

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    • EastofEdson@piefed.ca ⁨3⁩ ⁨weeks⁩ ago

      We got by before these shitty companies existed. I’m sure we can survive not using them.

      I do use them on occasion but prefer to order something local and pick it up myself. No markup and some places even give a discount on pick up orders.

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    • UnderpantsWeevil@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      we have no options

      Standing in my kitchen while saying this

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  • shweddy@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Call the bank

    cancel the transaction

    delete your account

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    • Iheartcheese@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      Lawyer up and hit the gym

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      • PhoenixDog@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        Lose weight and eat vegetables.

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  • Gork@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

    Food all over the road is certainly a custom experience…

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    • slothrop@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

      Fabulous spread!

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      • SeductiveTortoise@piefed.social ⁨3⁩ ⁨weeks⁩ ago

        Surprise picnic! So romantic 💖

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  • DarrinBrunner@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    The vast majority of their customers are using it for convenience, not out of need.

    Paying $45 to have $20 worth of shitty McDonald’s “food” delivered seems stupid to me, but some people have money to burn, I guess.

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    • ki4jgt@feddit.org ⁨3⁩ ⁨weeks⁩ ago

      I work at a nursing home and all the residents order from DD. The food there is bland as hell.

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    • Zwiebel@feddit.org ⁨3⁩ ⁨weeks⁩ ago

      Does McDonalds not deliver themselves in the US?

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      • humorlessrepost@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        We don’t even have branded cars.

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      • endbringer93@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        Barely anybody delivers themselves anymore.

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    • 48954246@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      It’s so weird. I had my work card skimmed somehow and they only used it to buy $80 worth of McDonalds in two orders and all I could think was what a waste of an opportunity. You could have got anything and you instead bought shitty food that was no doubt delivered cold.

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      • Raiderkev@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        Wait, they ordered Delivery on a stolen credit card?!

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      • _stranger_@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        Most of the time the first charges are test charges. The card numbers that aren’t canceled after the test charges are often aggregated and sold.

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    • PhoenixDog@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Are you disabled? Because I know a lot of people who can’t drive who order delivery because of disability.

      But some people are just insensitive dick heads, I guess.

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      • Hack3900@lemy.lol ⁨2⁩ ⁨weeks⁩ ago

        “The vast majority”

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  • Kazumara@discuss.tchncs.de ⁨3⁩ ⁨weeks⁩ ago

    It’s funny in the first place to argue from what “they allow”. The customer doesn’t have to care about your internal policies, fucko. Fulfill your end of the bargain.

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  • waz@feddit.uk ⁨3⁩ ⁨weeks⁩ ago

    In the middle of Covid, this happened

    Image

    Which when I went to the door, I found this on the mat exactly as it looks here, except I moved it to the sink because it was making a mess.

    Image

    I never found out which of my neighbours missed their order, because it wasn’t any service I’d ever use, even if ordering a completely non-essential item like this was a waste of resources.

    Image

    But fuck that guy who ‘delivered’ it by obviously dropping it before in his car and then throwing it on my doorstep!!

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    • endbringer93@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Who would order ice cream? You have no idea how long the delivery would be, sometimes they take others etc. It’s bound to just melt.

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  • Zoomboingding@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Always great seeing LLMs being overly judicious

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  • cannedtuna@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    It’s like fucking Amazon. Oh your package was stolen because they didn’t deliver it to the mail room like you specified and left it on your porch? Well have you tried waiting 24 hours to see if it shows up? Am I supposed to hope the thief gonna open it and realize it’s worthless to them and drop it back off? Fucking ship me a replacement already.

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  • bitteroldcoot@piefed.social ⁨3⁩ ⁨weeks⁩ ago

    Never used them, never will.

    If you want take out, then get off your fat ass and go get take out.

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    • SchmidtGenetics@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      I’ve got a disability, fuck you.

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      • AdolfSchmitler@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        Im sure they were specifically thinking about people with disabilities when they commented. And not people that klarna their Costco hotdog over 4 payments.

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      • nroth@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        I’m glad these services exist for the disabled. My wife and I were just talking about this.

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      • bitteroldcoot@piefed.social ⁨3⁩ ⁨weeks⁩ ago

        You can walk the dogs and garden, but not having take out delivered is a horror beyond comprehension? And nowhere else in page after page of your history do you say you are disabled. It is also not in your profile. I’m calling bullshit.

        Also an attitude score of 6%????

        From your comment history:

        https://lemmy.world/comment/24983943

        “I’ve got neurodivergent kids, so I get up at 5 to be able to walk the dogs and still get a little me time till needing to deal with the kids at 7. One can be a handful before his meds kick in.

        Wish they could be trusted alone at home more so I can sleep in, but at that point my routine and “ritual” is disturbed. So I don’t know haha.

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      • Axolotl_cpp@feddit.it ⁨3⁩ ⁨weeks⁩ ago

        Jeez, some idiot even downvoted you, i guess i now know who to block

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    • cyberpunk007@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

      While I agree it’s better to generally do it yourself, especially since these delivery services are really expensive compared to doing so, would you have the same opinion if someone was absolutely shit faced and just wanted to eat takeout? I wouldn’t want them on the road.

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  • TrickDacy@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Why is everything a shit post now? If this is real and an AI response it should go in a community whose concept isn’t essentially “this is probably fake”

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  • Blackmist@feddit.uk ⁨3⁩ ⁨weeks⁩ ago

    Ah, the Paperboy delivery experience.

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  • asdfasdfasdf@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    The number of comments in this thread thinking this is a real convo that was had is troubling.

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    • 5too@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      It reads to me as an AI-driven follow-up chat

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      • A_Random_Idiot@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        Strikes me as bog standard AI support misreading the situation to an absolutely hilarious degree, because god forbid we actually be able to talk to people.

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    • LePoisson@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      You don’t remember, at some point we decided to go from “nothing in the internet is real” as the starting point to “everything on the Internet is real” as the starting point.

      Now if you see something and it feels right that means it must be because you started off from it being real. /S <- I shouldn’t need this

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    • UnderpantsWeevil@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Triggering the lizard brain is the angry entitled treat getter will shut down all those higher cognitive functions

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  • ChaoticNeutralCzech@feddit.org ⁨2⁩ ⁨weeks⁩ ago

    encourage to wait

    How much do you pay them to compensate for the wait when they’re not delivering other items?

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  • finallymadeanaccount@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Guess they also encourage their customers to Kennedy Jr their food off the road, too.

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  • A_Random_Idiot@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I find it incredible that every time I see a bad food delivery story, its always from doordash.

    Never ubereats, or grubhub, or any of the others.

    Does Doordash do nothing but hire the people the other companies fire/blackball?

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    • Twipped@l.twipped.social ⁨2⁩ ⁨weeks⁩ ago

      It’s very regional. Where I live, Doordash and Grubhub rarely lets me down.

      Ubereats has repeatedly sent their drivers to completely the wrong neighborhood. The first time we used them the food was delivered across the street and three houses down. We didn’t even know where it went until hours later when a neighbor showed up with it.

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      • postmateDumbass@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        One day you see a milk carton in the store with a picture of your food on it…

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      • A_Random_Idiot@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        I’ve only used door dash like 3 times, and it was uneventful.

        I used ubereats a lot, especially early covid, before the price gouging and explotation set in, and I only had like…two issues.

        One was the driver, whom i was watching on the map, took a right turn when they should have gone straight, and disappeared off the map. Straight up stole my food, and the restaurant had to remake it and reorder it… and i think the driver that delivered that order had some knowledge of the first, thieving driver, cause the second he got out of the car he was nothing but excuses for the other driver.

        the other one was we got just a shit awful meal from a restaurant, completely inedible. Some parts overcooked to charcoal, other parts still fuckin raw… Uber eats denied any refund or anything despite pictures showing the very obvious issues, because apparently I had ordered from the same place like 18 months previously and got a refund because a side order wasnt delievered… Which uber used to low key accuse me without outright accusing me of trying to scam them and the restaurant and denying my refund.

        Which not gonna lie, really pissed me off and pretty much lead to me not using ubereats outside of exceptionally rare circumstances.

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  • BenevolentOne@infosec.pub ⁨2⁩ ⁨weeks⁩ ago

    If they could throw just a little harder and reach my mouth while I lie on the couch, this would be fine.

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  • neongarbear@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    I see these all the time, but I have never had this experience with Door Dash or Uber Eats customer service.

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    • 1rre@discuss.tchncs.de ⁨2⁩ ⁨weeks⁩ ago

      Consider how many millions of people use them. If their customer service fucks up 0.01% of the time, that’s still thousands of people having to put up with this shit.

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      • neongarbear@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        I know you’re right. Just crazy to see. Every single time I complain, I immediately get money back, and an apology.

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  • DudleyMason@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

    Good. This is the experience people using these garbage apps deserve, tbh.

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  • Kintarian@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Alternative delivery logistics

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