The home depot near me has only self checkout … I guess it was such a problem that they now have a team of workers standing next to each station to ‘assist’ with checkout.
Unexpected item in the bagging area!
Submitted 2 weeks ago by Gormadt@slrpnk.net to [deleted]
https://slrpnk.net/pictrs/image/54c22f76-5243-416f-9596-9b04b83a2563.png
Comments
LordCrom@lemmy.world 2 weeks ago
MrVilliam@sh.itjust.works 2 weeks ago
The Lowes near me does the same. Their only job seems to be trying to sell a shitty credit card, and I guess making sure nobody steals shit?
But yeah, it feels like they put in self checkout to save money on labor, then lost money to theft, so now they pay people to just watch you do self checkout instead of having them do the checkout like they were doing in the first place.
unwarlikeExtortion@lemmy.ml 2 weeks ago
Well one person can (in their eyes) look at 5+ self checkouts.
They can still physically do checkout on only one register.
And the entire point of these supervisors isn’t (just) to make sure people don’t take something without checking it out.
It’s to have someone to blame.
Because if the company can’t find out who did it (the customer), yoi can bet they’ll know which of the supervisors is “responsible”. The company’ll pay out that way instead.
Some “smarter” store managers might double-dip and pocket the costs. Definitely a logical personal finance move for some morally challenged.
slaacaa@lemmy.world 2 weeks ago
Capitalism breeds innovation
Tiral@lemmy.world 2 weeks ago
So a few years ago Kohls fired most of their LP staff. Their thinking was “We still have theft, so let’s save money by firing all LP and it will pay the difference of theft” SUPRISE! Theft went up 5x and now they can’t hire the people back because they got new jobs. I’m sure they have the CEO a raise for that brilliant idea.
Cosmonauticus@lemmy.world 2 weeks ago
I feel like being a CEO is the easiest job on the planet. You can fail and make the dumbest decisions possible yet still be grossly overpaid with little to no consequences
Hossenfeffer@feddit.uk 2 weeks ago
You think the decision is dumb. But for them the decision probably improved the company’s bottom line at a crucial moment when their performance-related bonus is being calculated. And it also opens the door to sideways promotion.
e.g. Twatty McBallbag Ltd: profit with loss prevention staff = 1 million
profit the first month after all loss prevention staff were fired = 1.2 million
profit the sixth month after all loss prevention staff were fired = 0.6 millionThey claim the saving of 0.2 million (as a result of reducing staff costs) and get their performance related bonus. They also get to write 'While CEO at Twatty McBallbag Ltd, I increased profit by 20%", on their CV and move on to a new company with profits in the 10s of millions.
jaybone@lemmy.zip 2 weeks ago
You mean you can’t just fire all of your checkout staff and replace them with shitty machines and then make me do extra work while you pocket the difference?
Shocked, I’m shocked.It’s taken them like two decades to figure this out? Same thing goes with AI, but the damage will be a lot worse.
666dollarfootlong@lemmy.world 2 weeks ago
I’ve shoplifted at a self-checkout once, because the bag of chips i was trying to scan kept bugging out the machine
realitista@lemmus.org 2 weeks ago
Organic bananas are just bananas in my book
slaacaa@lemmy.world 2 weeks ago
Aren’t all bananas organic? I have never seen a synthetic one
Gormadt@slrpnk.net 2 weeks ago
I never have but damn have I thought about it a few times
REDACTED@infosec.pub 2 weeks ago
I occasionally “steal” a bag because I forget about it up until the point I have to start bagging, but I can no longer add new items
king_comrade@lemmy.world 2 weeks ago
The theft will continue until service improves.
anon_8675309@lemmy.world 2 weeks ago
Yet another way for the wealthy to steal productivity.
I get some of you like it and that’s fine but I hate it on principle.
A_Random_Idiot@lemmy.world 2 weeks ago
I never stole anything, but i imagine its pretty easy… I legitimately have the damn thing freak out on me at least 80% of the time, and the person that comes over doesnt look at my bags or cart, just swipes their badge to cancel the alert and walks away without even acknowledging my existence.
Iceman@lemmy.world 2 weeks ago
Oce i stole a camping madrass by mistake. It was a bit big so i worre it over my sholder. By the refister i forgot it and the cashier didn’t notice it either. Svaed me 30 bucks 🤣
A_Random_Idiot@lemmy.world 2 weeks ago
The problem is a lot of stores don’t react, but document via camera, so you might think you could get away with it again… and they keep track, until you pass a felony amount, when they finally stop you and call the cops.
protogen420@lemmy.blahaj.zone 2 weeks ago
now imagine how easy it is commit shoplifting accidentantly and how that happening to normal people could ruin their lives
A_Random_Idiot@lemmy.world 2 weeks ago
yep, I asked them one time don’t you want to check my bags or anything? Cause I dont want to get my arm broken being tackled by surprise in the parking lot by a cop.
they stared at me for a moment, presumably over my comment about police abuse, then said “You’re good” and walked away.
Shieldtoad@sh.itjust.works 2 weeks ago
I like the self-checkout because it feels like I’m wasting less time at the checkout. I scan everything while walking through the store so when I get to the self-checkout I just have to pay and I’m out.
The only store where I like the regular checkout is Aldi because those cashiers are fast and the belt is long.
The worst checkout system we have is in a store called Colruyt. The cashiers have to load everything from your cart to an empty cart while they scan it. It was already a slow system and it got worse since they installed ‘smart’ cameras above the checkout to scan the codes instead of using the handscanner.CultLeader4Hire@lemmy.world 2 weeks ago
How do you scam things as you walk through the store? I’ve never seen that before
uid0gid0@lemmy.world 2 weeks ago
Kroger had a system for a while where you could bring your own bags and they would have a bunch of hand held scanners for you to use. You just grabbed one at the front and could scan and bag right into your cart. They would spot check you when you were done. I only ever got checked once while using the system, and I had a couple of missed items. That system was a shoplifter’s dream.
lime@feddit.nu 2 weeks ago
that’s crazy, here everyone is installing them and they seem to be paying for themselves many times over.
Gormadt@slrpnk.net 2 weeks ago
In theory they can save a bunch on labor costs by having 1 person look over the lot and being ready for help vs having an army of clerks.
NGL I dig self checkout
bstix@feddit.dk 2 weeks ago
They also saves us from hearing the privileged “can you open a line more” idiots and playing the game where old people pretend that they never learned how to queue.
If I want human interaction, I will go to a human, not a grocery store.
I’d actually be happy if they can remove the cashier job completely, so nobody has to waste their life ringing up other people 's shit, while getting abused by same people. Hardly anyone takes pride in doing that job anyway.
Despite machines and AI we don’t really see increasing unemployment. People simply do more interesting things.
I’m all for protecting workers, but we don’t do that by keeping them in dead end jobs.
Zier@fedia.io 2 weeks ago
Please don't make me go to the checker who can't stop sharing about their super boring life!
The machines only beep.Gormadt@slrpnk.net 2 weeks ago
I like learning about other people
It helps distract me from my boring life lol
CultLeader4Hire@lemmy.world 2 weeks ago
Anti social people ruin the world
RustyNova@lemmy.world 2 weeks ago
I once shoplifted pepper once. Purely accidentally.
Yeah that one’s on the store’s fault
blargh513@sh.itjust.works 2 weeks ago
I have done on purpose. It is fun and easy.
Go to home depot (I hate that place anyway). Get the type of cart that has the big metal tube that runs around the top. Meant for atacking sheets of material flat.
Buy a sheet of something cheap. Thin plywood, foam board, whatever. Lay it across the top. Get a smaller one and stand it up vertically so you have a top and side facing shield.
Get a nice cordless power tool and put it down at the bottom.
Go through self checkout and pay for the sheets (make sure barcode faces up).
The cameras from the top and register can’t see the power tool. Just be cool and leave. Never go back.
It really does take a village.
HugeNerd@lemmy.ca 2 weeks ago
Uh huh, they for sure didn’t see you taking that tool in the first place.
Actually try it and let us know…
piranhaphish@lemmy.world 2 weeks ago
I think you’re mistaking people’s acceptance of the inevitable accidental mishap for condoning outright theft.
You intentionally steal. And not bare essentials at that, opting for the “nice” items even.
This isn’t the white knight move you think it is.
molten@lemmy.world 2 weeks ago
Well I get one freebie as a little treat every time I do self checkout and nobody has ever caused a fuss over it.
LightDelaBlue@jlai.lu 2 weeks ago
i mean… alls soda cans weight the same… why buy the expensive monsters wen you can pass a cheap one instead
blackbeans@lemmy.zip 2 weeks ago
How do you do that though… you have to scan every barcode and if you get chosen for a random check the shop employee will scan all codes again and you face the risk of being reported to the police for shoplifting.
Or does the US have some different system?
codexarcanum@lemmy.dbzer0.com 2 weeks ago
I have, in the US, never seen a person “randomly selected” for a grocery rescan. I imagine the first store to try it would get sued for discrimination within short order. I have seen many kinds of shoplifting done multiple times though:
- scan a different UPC
- lie about which kind of fruit it is
- scan one, bag 2 (for light items)
- scan one cheap thing multiple times while bagging other stuff
- just straight up “forget” to scan a big item and walk out with it
- walk in with old receipt, skip checkout entirely
Some stores do a receipt check but they almost always just do a count and don’t have time for detailed looks. Supposedly several US stores (Amazon-owned Whole Foods is notorious for it) will save up security footage of chronic shoplifters to wait until they’ve stolen enough to bring federal charges.
There are cameras all over self-checkout but it’s easy enough to palm things or slip expensive items into your bags without it being obvious. Maybe with AI they can start scanning every video for signals but it seems to me that only the really bold and overt thieves get caught.
LightDelaBlue@jlai.lu 2 weeks ago
im not in the us.
yermaw@sh.itjust.works 2 weeks ago
Took me longer than I’m proud of to realise that 500g of pasta weighs the same as 500g of beef
OldSageRick@lemmy.zip 2 weeks ago
Here we call them the “inflation compensation check-out”
niktemadur@lemmy.world 2 weeks ago
Retailers Are Rethinking…
This Changes EVERYTHING…
Self-Checkout is DYING…
Self-Checkout is OVER…Y’all got any more clickbait of looking at a cherry-picked tiny percentage of something with a magnifying glass?
tias@discuss.tchncs.de 2 weeks ago
Self checkout works just fine in Sweden, the only people with an issue are dementia-ridden elderly (but they can’t make sense of how to pay with a debit card either).
Proprietary_Blend@lemmy.world 2 weeks ago
I hope you get dementia
Iceman@lemmy.world 2 weeks ago
Unexpected item? Yeah im quite the connoisseur, thank you for noticing.
CADmonkey@lemmy.world 2 weeks ago
I have heard from people who work with these self checkout systems that the subscription to the software costs about as much each month as a worker does. No idea if this is true but I use some expensive software myself and it seems plausible.
Gormadt@slrpnk.net 2 weeks ago
I wouldn’t be surprised if the software had a cheap rate at first but then they raised the rate dramatically to increase profits after stores were dependent on them.
CADmonkey@lemmy.world 2 weeks ago
Oh 100% I bet it works like that.
makeshift0546@lemmy.today 2 weeks ago
Yeah, it’s the training, definitely not anything else.
Saapas@piefed.zip 2 weeks ago
This guy needs training for self-checkout? Lol
quotable@sh.itjust.works 2 weeks ago
ch00f@lemmy.world 2 weeks ago
“Oh this is a PS5? I thought it was bananas.”
Ravi@feddit.org 2 weeks ago
independent.co.uk/…/playstation-4-supermarket-sel…
AceOnTrack@lemmy.blahaj.zone 2 weeks ago
His mistake was doing it twice at the same place in a short time
basxto@discuss.tchncs.de 2 weeks ago
Playnana