Please use a personal email. My email is ‘mail’ @ ‘my actual name’. It does not get more personal than that
But you can’t use emails starting with mail@, admin@, support@, info@, main@, etc.
Instead they advised me (3 times) to create a personal email on a service like Yahoo, Outlook, Gmail, Orange, etc
neatchee@lemmy.world 6 months ago
Security professional here. This is legit a good call on their part. It’s because those types of addresses won’t bounce emails but aren’t necessarily in your control; it’s very, very easy to spam those petition forms with mail@ for a million real domains without bouncing the emails, making them seem legit.
You own your domain, obviously, so it’s really as simple as creating a forwarding address of “changeorg@domain.tld”. If creating a forwarding address is that much of a problem for you I suggest that you likely shouldn’t be hosting your own email in the first place.
Your laziness isn’t a good reason to be upset with a company taking steps to reduce their security overhead significantly
hemko@lemmy.dbzer0.com 6 months ago
They do though mention “+” and “-” also banned in the username part, which is kinda annoying
neatchee@lemmy.world 6 months ago
Yeah I agree that one seems silly on the surface but for their specific situation I understand why: services like Gmail allow using a + to create faux-labels. So for example foo@gmail, foo+bar@gmail, and foo+baz@gmail all get delivered to the same account. For change.org that’s a problem because it allows a single email account to fill out the form many times.
Ideally, they would simply truncate everything after and including those symbols but it’s possible other services have different rules (maybe yahoo let’s you pretend faux-tags instead of appending them, or something like that) so simply blocking their use altogether could be the more robust solution
eee@lemm.ee 6 months ago
that’s to stop people from spamming signatures with user+1@gmail, user+2@gmail, user+3@gmail, etc.
twistypencil@lemmy.world 6 months ago
Security professional here too. Agree that this is reasonable, and making a big deal about it is kinda meh.
SacralPlexus@lemmy.world 6 months ago
Maybe I’m wrong but isn’t this sub for posting minor annoyances?
cosmicrookie@lemmy.world 6 months ago
They send a mail asking to confirm my email by clicking a link. I can’t see how spam registering with those emails would work
neatchee@lemmy.world 6 months ago
My understanding is that signing a petition and creating an account aren’t necessarily linked, and it’s up to the person who created the petition whether verification is required.
treadful@lemmy.zip 6 months ago
Your laziness isn’t a good reason to add an unnecessary barrier of entry for your users.
Treczoks@lemmy.world 6 months ago
Catchall - the new spam bin ;-) It’s soooo good to have your own domain for mail…
H4mi@lemm.ee 6 months ago
I have been using catchall on my domain since 2002. I have never told anyone any of my real accounts. When I have to send an email, I just add that account (change@ whatever), send the e-mail and delete the account afterwards, rebanishing the company to my catchall. I’ve had it scripted for ages.
When I do get an unsolicited email from let’s say ShittyCompany Inc, I set up a rule to forward all incoming shittycompany@(mydomain) emails to info@ shittycompany. This way they just spam themselves. Takes 2 seconds to run the script and I never see emails from shittycompany again.
drathvedro@lemm.ee 6 months ago
Web developer here. The problem here is not with emails but with change.org’s business model, which is reliant on lying to people that their petitions actually mean anything. But, anyone with half a brain cell can easily spot that they don’t have any legal backing whatsoever nor do they do any kind of identity verification, therefore those petitions are completely worthless. They might as well not give a fuck and allow cheating. For all they care, it only boosts counters and makes them appear more popular than they actually are.
kashifshah@lemmy.sdf.org 6 months ago
Let’s talk about the security of using email to do anything in this day and age.
neatchee@lemmy.world 6 months ago
You’re not wrong, but this isn’t really a security matter, it’s an “apparent uniqueness” matter. Their goal, I assume, is to satisfy critics enough that a given petition’s participants are sufficiently unique while keeping the barrier to filling out the form as low as possible. So they end up in a situation where neither of perfect, but they’re both “good enough” for what the business needs.
I dealt with this in the anti-cheat space: my goal was never to remove all cheating, because that’s too expensive (insanely so). My goal was to make the public believe they weren’t playing against cheaters too often. If the solution was forcing the cheaters to perform at a level that was just below the most skilled human players, that was actually a success, because if the players can’t differentiate between cheaters and pro players, then they can’t effectively determine how prevalent cheating actually is.
Part of me hated that we had to treat it that way, but another part of me understood that if I pushed too hard on “eliminating cheating” my department would become more costly than it was worth and they’d pivot away from gameplay that needed anti-cheat at all