Submitted 2 weeks ago by cm0002@mander.xyz to memes@sopuli.xyz
https://lemmy.ml/pictrs/image/1207bbee-0268-4a21-b41b-c2012e542711.png
On some of those late nights, especially when I picked up Indian food, I’d be hungry enough to genuinely consider this
Pictured: every single commenter who came into this thread to blame the victim because they think $130 on delivery is too decadent. Yall should be ashamed of yourselves.
i mean, 130 on delivery is decadent. we all deserve some decadence though. life sucks and decadence is how some of us recharge.
Spending ANY money on a food delivery service unless you physically cannot get it cause you’re laid up or sick or something is a waste of money.
I promise you there are conveniences you pay for that other people would call “a waste of money”.
How many people you feeding for $132?
After delivery fees and tips, that's roughly a meal for 2 people, plus a dessert. And a drink, which the driver left at the restaurant.
I cannot, in any way, shape, or form, justify that kind of money on what you just said. Our grocery pickup to get us the next two weeks was $132 and we were being generous this time.
What are you ordering? I’ve seen Michelin star restaurants with cheaper options.
That could be a family of four or so. After charges, taxes, fees, and tip my husband and I often end up paying $70-80 for delivery food service in the US.
Restaurant bill for 2 yesterday was $350… It’s easily achievable too if you aren’t careful, and no single item seems that expensive until you add it all up.
That’s more than our monthly grocery budget for two…
That could be a feral colony of lepers. After taxes and charges, my paramour often end up paying an arm and a leg for food delivery in antiquity
uber eats takes a percentage out of the order, so the restaurants surcharges to compensate.
I was reading an story on Reddit about a guy who worked as a door dash driver, and he basically said that this is the requirement to meet the necessary ROI for a real job. He listed off a million tricks to maximize profits. If you refuse low-cost/low-tip orders, Doordash will tend to prompt you with higher value orders, and give the low-value orders to the people who won’t refuse them, so you can gradually build your way into the premium customer base. If an order will deliver to a low-income area, it’s not always worth the trip back to a high income area by the nice restaurants, so he usually refused those too. It was honestly an awful testimonial to read, everything he listed off screws over his fellow man because Door dash makes it impossible to screw them over for even a penny.
Door Dash customer service is trash. Used them one time, driver dropped off the wrong order, best that customer service could do was a partial refund as credit. Did a charge back through my bank and uninstalled the app.
I used to live in apartments with an address set up of “(building) letter + (unit) number.” Maps and GPS didn’t direct people to the unit you put in, instead directing every address to the rental office, regardless of what building you actually lived in.
It made deliveries hell. If the space for written directions was available, I would copy/paste directions I had pre-written so the drivers could find my specific unit. I put those directions in both English and Spanish, since so many drivers spoke Spanish primarily.
I was in building L, but the address line wouldn’t let you capitalize letters. So my unit would always print out as “l”, which delivery drivers (who didn’t read my clear instructions) would think was a capital i.
After twice having my food delivered to the wrong address and arguing with drivers about it, I gave up entirely. But both times I contacted Doordash to say my food wasn’t delivered, and thankfully, I got full refunds on both. I should note that the Doordash account was a perk from my workplace, where the fees weren’t included, so maybe having some kind of “premium” account factored into the response. Still, it just wasn’t worth the hassle. The way I see it, the whole point of food delivery is not having to get out of my pajamas and leave the house. If I’m going to have to get dressed and drive across the massive complex to get my food anyway, I might as well just pick it up from the restaurant myself and cut out the middle man.
how insulting a “partial refund” at least a full refund for the first few times.
If you’re still using this after it’s happened several times I feel like that’s kind of on you for using an obviously shit service
I even asked if they could just send another dasher to get my actual order, and they wouldn’t do anything until the next day.
It’s strange, I’ve literally had zero issues with them. I have had to refund orders a few times, and it’s usually automatically done in seconds. Maybe it’s different in different areas.
Honestly, for years folks on the internet gaslighted me this same way about Amazon.
Oh, they have THE BEST customer service. They would never do that. Any time I’ve had a problem they’ve always fixed it 110%. What did YOU do wrong?
But in reality, my experience was that for a good long stretch, there was an issue with almost every order I placed, and it was a literal coin toss as to whether customer service was going to do the very minimum to make it right or if I was in for a weeks long ordeal just to maybe get some degree of resolution and not get screwed.
So, what I’m saying is, just because YOU personally have had zero issues, that’s absolutely no reason to think it’s “strange” that someone else might have had a different experience with the same business. Personally, I think it’s extremely bizarre that you’d find it strange.
They do this so often yet they always get new customers from the dumb and lazy pool. They’ll never go out of business.
I often wonder. What happens if the uber eats guy drives up to your house, puts down the bag, takes a photo, picks the bag back up, and leaves with it?
This happens all the time. For the customer, they'll get a refund if it's the first time it's happened to them, but if it keeps happening then they'll likely be denied refunds after a while, as support will assume the customer is lying to get free food (unless they submit doorbell cam footage, which they often do). For the driver, nothing will happen to them, but if customers keep reporting their food as stolen then eventually the driver will be removed from the platform, as support will assume the driver is stealing.
I’m REALLY surprised that story hasn’t already ended in a class action or some shit. I mean I charge back literally everything even slightly not as advertised and I’ve been banned on zero platforms other than reddit, but that was for pointing out the admin team commiserates actively with child sex slave traffickers.
It’s what the other commenter said. Generally if you’re a good customer they refund you no questions asked.
I actually had a food delivery guy drop off my food but steal a package from my porch. Even with the footage, you should have seen how fast they clammed up.
So food theft, no problem. Other theft “get a subpoena”.
I rarely have issues with deliveries, but the odd times I have had issues I’ve been refunded in full to my card and received coupons for my troubles. No questions asked.
Most of my issues have been with the restaurants themselves. I have a very specific yet easily avoidable food allergy. So when I find said ingredient liberally sprinkled on top of my food for decoration, I know the restaurant simply didn’t read my order.
$132? So he made off with a small smoothie and a side of fries then?
As typical with social media comments, half of them aren't even concerned about the driver blatantly stealing food. It's about attacking the person using the service without knowing the details. And I don't anyone brought up how shitty the driver gets paid (the ones who actually do the job right).
I know the response - then get another job. That's silently approving the company's methodology, nice.
Gig delivery is a rotten model to its core. You are better off learning to cook, driving or walking to pick up your food, or calling the business directly if they have their own drivers. Its hard I know, but so is paying an extra tax on every item, plus service fees, just to have an app do it
What if you’re in a wheelchair and the restaurant doesn’t have drivers?
Yeah I will concede that handicapped individuals benefit the most from the availability of drivers, but like…the drivers need everyone else to be on board to make a living wage and that doesnt make any sense. Better public transit and assistance programs are a better investment than lining Ubers pockets
Such a person is more likely also dealing with poverty. Do you really think disabled people have the luxury of counting on restaurant food three meals a day?
The shop is just two street corners away, move your ass there and pay for it yourself
There are also people who have limited mobility. If it’s 2 street corners away, whats keeping the driver which gets paid from making the delivery instead of fucking off to the other end of town?
Or sick, or can’t leave the house that day for any other myriad reasons.
“Two street corners”: google.com/…/2600-2798+Squire+Ct,+Dyer,+IN+46311/
You underestimate american suburban development. Yeah, that’s a 45 minute walk, each way.
Yes, it seemed smaller in the map the meme showed. However it is around 6 min by car, I wouldn’t make someone drive that distance for my convenience.
but I am le tired
Well, have a nap! ZEN FIRE ZE MISSILES!!
I am le tired too. It gets so hot here, I don’t want to go outside.
I had this happen to me. The GrubHub driver parked on the curb around the corner in front of my neighbors house. Proceeds to take a photo of their house from the car as “delivery confirmation” and then literally peeled out tasking off with my food. I got lucky though, GrubHub refunded the order.
Nah. Cuz frankly, if you are willing to pay that much for a delivered meal, then you deserve for some stupid bullshit to happen. Door dash would not be able to exist in a world with sane and deliberating consumers. You let them take advantage of you, especially if you know how they work and their reputation.
Damn. You are trash.
I just grew up poor and find the level of fiscal irresponsibility involved in ride sharing your meals appalling. Not one of those “pull yourself up from your bootstraps” guys (there are lots of forces that keep people in poverty), but you might aswell be lighting money on fire if you get doordash.
Dude has a point. 137 dollars? What the fuck are we doing? Why do we keep doing it? Its not entirely the users fault. But like, I dont use any of these services. They’re practically cold food scams.
I don’t care at all if someone rips off an evil corporation, steal away, but stealing FOOD from citizens is reprehensible, no matter who it is.
Doordash is an evil corporation that taxes idiots by middlemaning for them. By paying for a meal through them, you are enabling them to continue doing that. They are very literally stealing food from people, but they do it through the margins. Not tryna defend the drivers that do this, but they have to eat too and when you are employed through doordash, stealing probably is the best way to do that.
I just keep using their 50% off “new customer” coupons over and over through various means, they don’t make a profit as-is and they definitely don’t make a profit off me
Taking advantage of their coupons it usually costs about the same driving myself and ordering directly or sometimes cheaper (including tip)
I used to do that with the meal delivery services, mostly to see where the quality and portion sizes were at. Even when they were heavily discounted the math didn’t math though, I could still go to a grocery store and get more for less. You pay a lot for convenience no matter what when it comes to food.
You’re right.
People talk about “voting with your wallet” then turn around and dump their hard earned cash into the pockets of rich tech bros while crying they can’t afford it and take zero responsibility for the fact they’re making their problem choice to eat worse, pay more and have shit like this happen left and right.
If you KNOW something is a scam and you still choose to interact with that yes you are partially responsible and yes you are contributing to the larger problem at hand, sucks to hear but sometimes we need to be honest with our selves so we can make better choices.
IDK how the business works, but if I go to pick up an order for myself and they gave it to somebody else, I don’t lose any money, they’re fucking making it again.
As a past door dash driver, tips should be upfront and unchangeable. It’s ridiculous how many times we’re get a big order and then never tipped
It’s on the company to pay you properly.
Heavily agree!
But in the USA they don’t, so that’s why we don’t live there anymore and why we don’t do that kind of work anymore either
Your very own MH370
lol this happened to me once, the driver just went home with my pizza. the restaurant ended up staying open late to cook it again for me ❤️
kibiz0r@midwest.social 2 weeks ago
I’m convinced that the real goal of most tech these days is not to solve problems, but to make them someone else’s problems.
You’re a driver and think we’re not paying you enough? Sorry, our hands are tied, it’s all algorithmic.
You want sick time and health care? Sorry, since your manager is an app you’re technically not an employee but an independent contractor.
You want the food you paid for? Sorry, that’s between you and the driver and/or restaurant. We’re just a mediator.
And then they dupe some of us into blaming the consumers or workers. This is not a problem you can solve with market forces.
They act this way because the regulatory environment allows them to, not because they’re carefully watching what consumers think.
Remember, these are companies that are willing to burn billions to shut down any threats to their business models. By all means, be choosy with where you spend your money and who you work for. But don’t delude yourself into thinking that’s how we win.
Buckshot@programming.dev 2 weeks ago
Thats a nice way of putting it. I always just thought of it as inserting themselves into things that worked fine before but now they extract margin from everyone involved.
I used to just phone a local business and someone would who worked for them would bring me food. It worked fine.
HeyThisIsntTheYMCA@lemmy.world 2 weeks ago
our local thai restaurants have gone back to that model. they all share the same delivery guy, but they don’t use doordash. it’s more honest and fair for everyone involved.
db_null@lemmy.dbzer0.com 2 weeks ago
It still works for so many places, all you need to do is pick up the phone and ask. Some have order forms on their websites too.
But beware, some of those App companies create URLs for businesses (without their knowledge or consent) to reroute your search back to their App.
celeste@feddit.org 2 weeks ago
The way we win is unionizing, that’s why they’re so scared of that.
far_university1990@reddthat.com 2 weeks ago
In germany union is mandatory. Still have these service.
grue@lemmy.world 2 weeks ago
There should be a boy that responds with this every fucking time somebody says “boycott.”
(I say as someone who has been boycotting several large companies for decades, to zero observable effect.)
HeyThisIsntTheYMCA@lemmy.world 2 weeks ago
yeah i can’t remember the last time i bought nestle baby formula either
RamenJunkie@midwest.social 2 weeks ago
This is 100% why these services exist. Running a.business with emplpyees who are delivery deivers is expensive, especially when benefits and insurance are required.
Hence the push for these bull shit “gig work” style apps.
Now you get people who maybe make 10% more as a Door Dasher than they wpuod directly working as say, a Pizza Hut driver dirrctly. Without realizing they are making basically halfnas much because they also get to cover all the backend expense Pizza Hutt wpuld cover.
CultLeader4Hire@lemmy.world 2 weeks ago
I think this is just society at this point. So much of my therapy was learning to not let other people make their problem my problem, society seems stuck in that mindset too, you don’t need to solve anything just outsource your problems to someone else, you’ll still have problems but now you can be mad at a person no a concept or obstacle so that’s somehow… better?
brucethemoose@lemmy.world 2 weeks ago
It was like this from the beginning, with Google and early digital services being protected from lawsuits because they are ostensibly middlemen.
The thinking was that they’re garage startups that need protection, and… we kinda just never changed that.