Turn it off and leave an even lower review, mentioning this BS in the review.
PetSmart won't let you leave a review if you have adblockers on
Submitted 2 hours ago by iAmTheTot@sh.itjust.works to mildlyinfuriating@lemmy.world
https://sh.itjust.works/pictrs/image/430533f7-ecf8-41dc-bc3f-8b16e311a3e6.png
Comments
Kolanaki@pawb.social 2 hours ago
Lost_My_Mind@lemmy.world 1 hour ago
“I was going to leave 3 stars. Product was meh. But I dropped it to 1 stars because I had to turn off my adblock just to leave this review.
Do not buy this product. They know it’s bad. That’s why they want less reviews from people who won’t turn off adblock.”
Response from our management: “We’re sorry you’re having issues. Please accept this coupon for 10% off your next purchase!”
This is how I expect their bot to respond.
MelonYellow@lemmy.ca 2 hours ago
🎯
Chozo@fedia.io 2 hours ago
"Ad blockers prevented your review submission."
No, you prevented the review submission, by taking the time out of your day to write a dialogue box that prevents submissions.
archonet@lemy.lol 1 hour ago
I fucking despise this kind of gaslighting. YouTube does it too, with their “experiencing interruptions?” popup that then takes you right to FAQ section telling you to disable your adblocker and that it may cause problems. no, you drooling fucking simpletons, you are causing problems deliberately, problems I will circumvent without disabling anything out of pure spite and rage.
markz@suppo.fi 2 hours ago
Look at what they did!
DarrinBrunner@lemmy.world 2 hours ago
Leaving a review on the company website is pointless anyway.
bytesonbike@discuss.online 32 minutes ago
I can’t remember what pissed me off but fuck Petsmart.
I switched to Chewy and local pet shops.
rayquetzalcoatl@lemmy.world 2 hours ago
I love the way companies simply refuse to not track us. You guys seen those cookie popups that are like “accept and continue” or “reject and pay” where you have to actually pay to reject cookies? I cannot believe that’s legal at all. Total scumbags.
anton@lemmy.blahaj.zone 1 hour ago
It’s not.
I usually go into zapper mode on ublock to remove the pop up without agreeing, but they probably treat that as “accept and continue”.AbsolutelyNotAVelociraptor@sh.itjust.works 1 hour ago
Much better: when this happens, I block frames and scripts from loading through ublock.
dohpaz42@lemmy.world 1 hour ago
I personally have never seen a pay to reject. What types of websites have you come across that do that? I’m genuinely curious.
rayquetzalcoatl@lemmy.world 1 hour ago
A lot of news sites! Let me see if I can find one.
I’m pretty sure I saw it on Autosport earlier today. Just opened it in Chrome (ew) – see screenshot!
tyler@programming.dev 1 hour ago
They’re doing that because of the GDPR.
rayquetzalcoatl@lemmy.world 1 hour ago
That’s sort of what I’m saying, though; I would have thought this would have been a violation of the consent rules in the gdpr
thesystemisdown@lemmy.world 36 minutes ago
I’m as offended by receiving survey requests for any and everything I buy or pay online. If it weren’t disingenuous I’d be fine with it, but it’s usually the retail marketing version of a push poll. There’s no way that they would get that something is off based on the normalized survey values without reading the non-normalized text box that corporate probably doesn’t care about. Therefore, they get a consistent value of 1, (you suck) to every question. If I had a positive experience I just don’t bother unless some poor bastard went out of their way to help me.
Drusas@fedia.io 1 hour ago
I'd recommend Chewy.
ininewcrow@lemmy.ca 1 hour ago
Which now renders their site useless … I’ll go on your site to look up basic info … then go to your store to get what I want and even visit some other store or service that could give me the same product.
It’s a disincentive to want to use their site in the future.
I’ve stopped using several store websites because of this. Then when I want an actual product … I’ll call the store and ask them to look for the product for me. If they have it great, if they don’t, I’ll look for it elsewhere or figure out some other solution for myself that doesn’t involve any of their dumb websites.
I’m regressing from the internet and use people contact more and more because of this stupidity. I’m going back to the way I did things in the 90s and early 2000s where I would just use their store flyer as a guide, call the local store to ask for something and then go look for it myself because the online services today are so intrusive and needlessly complicated that its faster and more useful to not go online.
Romkslrqusz@lemmy.zip 2 hours ago
Is it possible that their review form functions on some kind of script language that is commonly filtered by ad blockers?
Browsing the site on mobile / without an Ad Blocker, I’m not seeing any ads. Might just need to reduce the filtering level.
Opisek@piefed.blahaj.zone 2 hours ago
No. A lot of websites deliberately disable functionality when they detect an ad-blocker to annoy you into disabling it.
CentipedeFarrier@piefed.social 2 hours ago
I wonder how many people that actually works on..
Nikokin@lemmy.world 2 hours ago
They probably use a 3rd party for reviews, so the ad blocker accidentally blocks that service
snooggums@piefed.world 1 hour ago
Sounds kike the 3rd party site isn't trustworthy.
kibiz0r@midwest.social 54 seconds ago
Technically, BazaarVoice is the one preventing you from leaving a review.
This is actually an example of technology working correctly. Web sites are able to delegate parts of their functionality to other services that are able to act independently. Your browser refuses to interact with BazaarVoice, but Petsmart continues to function.
It’s also an example of markets working poorly. It’s great that companies can use a third party service to handle reviews, so we don’t have to constantly reinvent the wheel. It’s not great that companies like Petsmart are so big that they don’t have to care about who they delegate that job to. They can use a cheap-as-hell sketchy AI service that will grind their users into an algorithmic paste, and pocket the savings, with no worry that you might go elsewhere (what are you gonna do? shop at kind-hearted Bezos’ store instead?)