People who came to Steam later on probably don’t realise that when it was new it barely fucking worked.
Downloads crawled, games refused to launch because of authentication issues, friends/chat was offline for literally months, etc.
The only reason it became widely adopted was because Valve forced you to use it if you wanted to play the latest CS or, later, HL2. Everyone hated it.
termaxima@slrpnk.net 30 minutes ago
If Valve went DRM free like GOG, I would have no reason to ever buy games anywhere else
(apart from exclusives, which should be illegal IMO)