Logitech has an idea for a “forever mouse” that requires a subscription

Submitted ⁨⁨4⁩ ⁨months⁩ ago⁩ by ⁨0x815@feddit.org⁩ to ⁨technology@beehaw.org⁩

https://arstechnica.com/gadgets/2024/07/logitech-has-an-idea-for-a-forever-mouse-thatrequires-a-subscription

Logitech CEO Hanneke Faber recently discussed the possibility of one day selling a mouse that customers can use “forever.” The executive said such a mouse isn’t “necessarily super far away” and will rely on software updates, likely delivered through a subscription model.

Speaking on a July 29 episode of The Verge’s Decoder podcast, Faber, who Logitech appointed as CEO in October, said that members of a “Logitech innovation center” showed her “a forever mouse” and compared it to a nice but not “super expensive” watch. She said:

I’m not planning to throw that watch away ever. So why would I be throwing my mouse or my keyboard away if it’s a fantastic-quality, well-designed, software-enabled mouse? The forever mouse is one of the things that we’d like to get to.

Having to pay a regular fee for full use of a peripheral could deter customers, though. HP is trying a similar idea with rentable printers that require a monthly fee. The printers differ from the idea of the forever mouse in that the HP hardware belongs to HP, not the user. However, concerns around tracking and the addition of ongoing expenses are similar.>>>>

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supergrizzlybear@pawb.social ⁨4⁩ ⁨months⁩ ago
Weird analogy, you don’t to pay a subscription for your nice watch to keep the right time

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- massive_bereavement@fedia.io ⁨4⁩ ⁨months⁩ ago
  Yet!
  
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- ryannathans@aussie.zone ⁨4⁩ ⁨months⁩ ago
  If it’s a nice watch you’re setting it almost every time you use it
  
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  - SteevyT@beehaw.org ⁨4⁩ ⁨months⁩ ago
    Hell, mine needs wound up every time.
    
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millie@beehaw.org ⁨4⁩ ⁨months⁩ ago
I have used nothing but Logitech thumb-ball mice for the past 20 years. I love my MX Ergo.

If Logitech ever sells a mouse with a subscription, I don’t care how nice it is, I’ll have my own fucking PCB made and design my own QMK capable mouse before I’ll pay for it.

Just sell me the $90 mouse that lasts 5 years. I refuse to accept mouse feudalism.

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- teawrecks@sopuli.xyz ⁨4⁩ ⁨months⁩ ago
  I got a “Ploopy” a while back. Open source, QMK powered mouse. Terrible name, but it’s been working like a charm. All components are 3D printed or can be purchased cheaply. No good wireless options right now, though. The power efficient protocols needed are all proprietary afaik.
  
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  - millie@beehaw.org ⁨4⁩ ⁨months⁩ ago
    That’s cool! I only really do thumb-ball mice, though, and I haven’t really seen alternatives to Logitech in the same form-factor. I imagine they might even have a patent on it.
    
    Buuuut I’m betting I can do stuff like repair the couple of MX Ergos I have lying around if I need to if I get motivated about it. Or like, maybe there’s a way I can have replacement parts fabricated or use the shell of a Logitech mouse as the basis for something similar.
    
    You hear that Logitech? Charge me a subscription fee and I will absolutely figure this out and distribute repair guides to the whole ass internet. I appreciate your ergonomics, your unifying dongles, your precision mode, and all your hotkeys, but $90 is plenty for a mouse. Don’t get greedy or I will personally bite you in the ass.
    
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- Flax_vert@feddit.uk ⁨4⁩ ⁨months⁩ ago
  Who pays 90USD for a mouse that lasts only 5 years
  
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  - ShepherdPie@midwest.social ⁨4⁩ ⁨months⁩ ago
    Tim Apple.
    
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NigelFrobisher@aussie.zone ⁨4⁩ ⁨months⁩ ago
But I have a mouse from 20 years ago that works just fine.

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- kbal@fedia.io ⁨4⁩ ⁨months⁩ ago
  I'm using a Logitech mouse from probably 15 years ago that gets daily use and works just fine. I'm not sure how much it cost, but I don't think I've ever paid more than about $20 for a mouse and probably the only reason I'd have picked one from Logitech is that it was the only one available at the shop I happened to be in at the time that wasn't a ridiculous overpriced "gaming" product.
  
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- 0x815@feddit.org ⁨4⁩ ⁨months⁩ ago
  I guess exactly this is part of the companies’ problem here. It’s bad for the shareholder value and the managers’ bonuses.
  
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- ShepherdPie@midwest.social ⁨4⁩ ⁨months⁩ ago
  We have Logitech wired mice at work and they’ve turned into straight garbage in recent years. I’ve literally opened one brand new and had the cable begin fraying where it feeds into the mouse within a week. Previously, our Logitech mice would last for years without issue with 24/7 use.
  
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Chozo@fedia.io ⁨4⁩ ⁨months⁩ ago
[click click, click click click click] Hmm, why's it not... Honey, did we pay the mouse bill this month?

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thingsiplay@beehaw.org ⁨4⁩ ⁨months⁩ ago
“Forever mouse” is a marketing term to sell you a subscription. I’m not going to pay a subscription to get driver updates or to use basic functionality of the mouse. I have a forever keyboard (expensive mechanical keyboard) and it does not require a subscription and I can use the entire functionality without paying ever again.

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- zurohki@aussie.zone ⁨4⁩ ⁨months⁩ ago
  I don’t even have the software for my mouse installed. I think she’s massively overestimating the value of mouse software updates.
  
  She’s just trying to figure out how to make renting cheap peripherals make sense so that you can keep paying Logitech forever.
  
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- Flax_vert@feddit.uk ⁨4⁩ ⁨months⁩ ago
  Expensive mechanical keyboard? I have been using this since the mid 2000’s
  
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DeltaTangoLima@reddrefuge.com ⁨4⁩ ⁨months⁩ ago
Seriously, fuck all these “subscription” ideas.

Why in the ever-loving fuck would I want to pay a subscription for a goddam computer mouse? Some techbro fuckwit is probably chest-bumping his own reflection in the mirror for coming up with this dumb idea.

Here’s a novel idea to help you keep revenue going the right direction: try innovating something truly useful and new, rather than selling the same, regurgitated Hotel California bullshit to hapless users.

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- TranquilTurbulence@lemmy.zip ⁨4⁩ ⁨months⁩ ago
  Yeah it’s a horrible idea in all the usual ways, but hear me out. What if Logitech figures out a way to provide actual value to the customer? What if you get a new mouse every year if you send the old one back? That way, you would be paying a subscription for always having the latest mouse. Probably not something I would do, but someone who has more money might appreciate a service like that.
  
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  - BirdyBoogleBop@lemmy.dbzer0.com ⁨4⁩ ⁨months⁩ ago
    Well the mice would be ergonomically different so they would all need getting used to, and you know the waste of shipping and throwing away a perfectly good mouse every year to get a new one.
    
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  - LunarLoony@lemmy.sdf.org ⁨4⁩ ⁨months⁩ ago
    I have to question in what world one would need “the latest mouse” every year. The only reason is if Logitech makes such a crap mouse that it starts to fall apart, thus necessitating a new one.
    
    The only other avenue is that the mouse just gets more and more bloated with additional “features” year-on-year.
    
    The principle isn’t the worst, but the implications are less than ideal
    
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CanadaPlus@lemmy.sdf.org ⁨4⁩ ⁨months⁩ ago
Subscription-based hardware should be illegal.

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noorbeast@lemmy.zip ⁨4⁩ ⁨months⁩ ago
Perhaps I am incredibly naive, but for me a “Forever mouse” is something you buy, own, and have control absolute over!

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onlinepersona@programming.dev ⁨4⁩ ⁨months⁩ ago
She can fuck right off with that. I have a mouse that fell apart because it used soft plastic, another one I threw away because I couldn’t clean properly (taking it apart to clean broke something), and now I have one from logitech. My parents have a mouse from (I kid you not) 1995. Brand is unknown. There were already “forever” mice out there, it’s just that now they voluntarily make them shit for you to buy a new one.

Just make mice like 20 years ago but in different forms (vertical, ball at the thumb), that can be opened to clean and repair, and we’re fine. No need for your dumb-ass subscription. Fuck off.

Anti Commercial-AI license

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- Dyskolos@lemmy.zip ⁨4⁩ ⁨months⁩ ago
  What? Nooo. I don’t want the stupid mouse-balls ever again. Sure i could clean it but i also HAD to. Regularly.
  
  Besides, you’re right. Fuck subscriptions. Fuck logitech, fuck their shitty quality.
  
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  - MalReynolds@slrpnk.net ⁨4⁩ ⁨months⁩ ago
    They’re talking about a Trackball mouse e.g., not the pre laser mice (or they’re nuts). Good ergonomics, useful for carpal tunnel etc.
    
    FWIW I’ve found their high-end mice pretty robust, my MX Master 2 is still going strong 5+ years in, if cosmetically challenged. Amortised over time, the price is not so bad.
    
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- pupbiru@aussie.zone ⁨4⁩ ⁨months⁩ ago
  i mean they literally admit to it in the article… they need to find the “business model” to support it, which could mean a subscription and an expensive price tag… the reason isn’t because it needs ongoing support - it’s because of planned obsolescence
  
  boo hoo we can’t make money off selling you shit every few years so we have to charge you $200 and a subscription
  
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- metaStatic@kbin.earth ⁨4⁩ ⁨months⁩ ago
  Vegas odds that's a Genius mouse
  
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ssm@lemmy.sdf.org ⁨4⁩ ⁨months⁩ ago
ssm has an idea for a “forever list” of companies he will never buy from

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drwho@beehaw.org ⁨4⁩ ⁨months⁩ ago
Nobody tell them that generic mouse drivers are part of every USB driver devkit.

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- perishthethought@lemm.ee ⁨4⁩ ⁨months⁩ ago
  They know. And that’s the “problem” they’re trying to “innovate” around.
  
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nickwitha_k@lemmy.sdf.org ⁨4⁩ ⁨months⁩ ago
This is nothing but rent-seeking.

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QuentinCallaghan@sopuli.xyz ⁨4⁩ ⁨months⁩ ago
Of course this is an idea that the CEO brought up, but if it ever materializes as an actual product, I’ll never buy a Logitech again.

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thingsiplay@beehaw.org ⁨4⁩ ⁨months⁩ ago
I love how the community can smell bullshit miles away.

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clb92@feddit.dk ⁨4⁩ ⁨months⁩ ago
What’s the value proposition here? Free no-questions-asked replacement if it breaks? Free upgrades when new models come out (though they have no real incentive to keep developing new “forever mice”)?

If my mice on average last, say, 6 years and cost $175 (I splurged on a high-end one last time), the subscription will have to be less than $2.40/month, and since customers absolute hate subscriptions, especially if there’s no real benefit, probably even less than $1.50/month for most to even consider it.

In fact the Logitech mouse before my current mouse lasted 12 years and cost me $75, so that’s a max subscription cost of 50 cents/month for it to be comparable.

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FlashMobOfOne@beehaw.org ⁨4⁩ ⁨months⁩ ago
This is as stupid an idea as Wendy’s ‘surge pricing’ nonsense.

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Summzashi@lemmy.one ⁨4⁩ ⁨months⁩ ago
They already did that when Logitech was still a quality company back in the day. Their peripherals turned into Trust level shit ages ago.

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Flax_vert@feddit.uk ⁨4⁩ ⁨months⁩ ago
I have never had to replace a mouse ever. I swear the mouse I’m using is from the early 2000’s

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tal@lemmy.today ⁨4⁩ ⁨months⁩ ago
I’m not planning to throw that watch away ever. So why would I be throwing my mouse or my keyboard away if it’s a fantastic-quality, well-designed, software-enabled mouse?

Because watch technology is mature and isn’t changing. Nobody’s making a better watch every few years.

That generally isn’t true of computer hardware.

In the 1980s, you had maybe a one or two button mouse with mechanical optical encoder rings turned by a ball that gummed up and would stick.

After that:

A third mouse button showed up

A scrollwheel showed up

Optical sensors showed up.

Better optical sensors showed up

Polling rate improved

Mice got the ability to go to sleep if not being used.

More buttons showed up, with mice often having five or more buttons.

Tilt scrollwheels showed up

Wireless mice showed up

Better wireless protocols showed up

Optical sensor resolutions drastically increased

Weight decreased

If wristwatches had improved like that over the past 40 years, you likely wouldn’t be keeping an older one either.
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- kbal@fedia.io ⁨4⁩ ⁨months⁩ ago
  A third mouse button showed up
  
  A scrollwheel showed up
  
  Optical sensors showed up.
  
  Better optical sensors showed up
  
  Polling rate improved
  
  ... and then everybody joined me in thinking that this would be a good place to stop and actively avoided the continued attempts to sell us on new features that further complicate things.
  
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  - tal@lemmy.today ⁨4⁩ ⁨months⁩ ago
    I don’t personally go down the wireless mouse route – in fact, in general, I’d rather not use wireless and especially Bluetooth devices, due to reliability, latency, security, needing-to-worry-about-battery-charge, and privacy (due to broadcasting a unique ID that any nearby cell phone will relay the position of to Google, Apple, or similar). But I’d say that aside from that, most of those are advantageous, and a lot of people out there don’t care (or don’t know about) wireless drawbacks, so for them, even those are a win.
    
    The main complexity item I can think of is the buttons. Maybe back in the day, few set up Mouse Button #5 to be “drag window” in their window manager, as I did, so I could drag windows anywhere rather than on their titlebar. However, the browser “back” and “forward” functionality that I believe is the default in all desktop environments these days seems pretty easily-approachable.
    
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- floofloof@lemmy.ca ⁨4⁩ ⁨months⁩ ago
  Most of those changes to mice make very little difference to regular users. And the low-priced mice most people use aren’t so different from the old ones. Wireless is a mixed blessing because it comes with having to recharge a battery which is often not replaceable. Polling rate and DPI is only of interest to niche users. Most people probably never tilt the wheel. So for many an old wired mouse will still do fine.
  
  In watches, smart watches are new and still developing, and some of them already have “premium” subscription services.
  
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sculd@beehaw.org ⁨4⁩ ⁨months⁩ ago
Sometimes I am glad that super cheap Chinese hardware is a thing and I can always switch to those in case these greedy companies all became shit

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stardust@lemmy.ca ⁨4⁩ ⁨months⁩ ago
They can’t even make a mouse that doesn’t double click after a year. Dumbass.

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fwygon@beehaw.org ⁨4⁩ ⁨months⁩ ago
Disgusting. Utterly disgusting. This idea belongs in the garbage bin.

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- fwygon@beehaw.org ⁨4⁩ ⁨months⁩ ago
  Most reasonable consumers won’t go for this. it’s a greed play.
  
  Give me mice that I own; not mice to rent.
  
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Visikde@beehaw.org ⁨4⁩ ⁨months⁩ ago
What’s a mouse?
I use a trackpad
The lenovo version of trackpad on my thinkpad has buttons on the top & bottom along with trackpoint that works when nothing else will…
I even have a usb keyboard with a trackpad

I bought a gaming mouse [not logitech] to set up a distro that wouldn’t install by trackpad for $12 once the install finished, it sits on a shelf

A forever mouse is a solution in search of a problem

The customer base of people who use mice is shrinking, most people use their phones or pads a majority of the time

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- erin@lemmy.blahaj.zone ⁨4⁩ ⁨months⁩ ago
  My experience is so different, and so are the market statistics. A “forever mouse” is a dumb idea just looking for a subscription cash grab, but the PC mouse market is expanding year over year as more people get desktop computers, and especially for PC gaming, an expanding market in its own right. The customer base of people who use mice might be shrinking in some Linux communities, but stating that across the board is just incorrect.
  
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- juliebean@lemm.ee ⁨4⁩ ⁨months⁩ ago
  what you wrote sounds completely insane to me. sure i don’t use a mouse on my phone very much, but no way would i ever prefer a trackpad to a mouse for a desktop or laptop. and tons of people still carry a mouse to use with their laptops, based on my observations. i really think you may be an outlier here.
  
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  - Visikde@beehaw.org ⁨3⁩ ⁨months⁩ ago
    My wrist will not tolerate using a mouse for more than a few hours
    You use a mouse on your phone?
    
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Megaman_EXE@beehaw.org ⁨4⁩ ⁨months⁩ ago
Right now, companies are chasing LLM’s and subscription services. I’m terrified of what’s going to come next, lol. At what point does late stage capitalism stop?

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r00ty@kbin.life ⁨4⁩ ⁨months⁩ ago
I'm going to blame the cloud for this. SaaS has got pretty much most software companies into the idea that they can have their cake and eat it with recurring revenue from cloud hosting their services.

This seems to have overflowed into every other market, where they want a piece of that pie.

I'm hoping it's a fad that goes away. You know how we can make it a fad that goes away? Don't buy into this shit.

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