Steam refund

Comments

• Technus@lemmy.zip ⁨6⁩ ⁨days⁩ ago

  This is something we lost when game developers stopped publishing free demos. I cannot imagine how “just buy it and refund it if you don’t like it” is somehow better for the industry.

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  • deegeese@sopuli.xyz ⁨6⁩ ⁨days⁩ ago

    Less work than making a demo, customers might forget to ask for the refund, and all the customer service is free because Steam automates it.

    Makes lots of sense for developers.

    As a customer, I’d still prefer a demo.

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    • Hawke@lemmy.world ⁨6⁩ ⁨days⁩ ago

      This might fall under “less work than a demo” but far too many games that do have a demo, the devs don’t bother keeping it up to date.

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    • ZeDoTelhado@lemmy.world ⁨6⁩ ⁨days⁩ ago

      Until the refund fees become too much to be supported (and it will be because I don’t see more payment processors going by, if anything,we have less and less because reasons), that is basically the stance on this subject yes

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  • whatsgoingdom@rollenspiel.forum ⁨6⁩ ⁨days⁩ ago

    It feels like demos are coming back though. I don’t know how many demos I’ve played in the last year but it was quite a lot. I just don’t like it when the demo becomes unavailable after release.

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  • Korne127@lemmy.world ⁨6⁩ ⁨days⁩ ago

    Half the games I buy on Steam have free demo versions

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  • Peffse@lemmy.world ⁨6⁩ ⁨days⁩ ago

    the refund part wasn’t planned

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  • ayyy@sh.itjust.works ⁨6⁩ ⁨days⁩ ago

    Free demos attract potential customers but it also attracts people who just want free stuff and aren’t potential customers (the stereotypical example in gaming would be a kid with parents that won’t buy games). From a business perspective it’s a plus being able to save yourself the effort and expenditure of interacting with the second group and only interact with people who proved they have a credit card.

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    • deegeese@sopuli.xyz ⁨6⁩ ⁨days⁩ ago

      I’m not going to show you my card until you show me some fun.

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• vga@sopuli.xyz ⁨6⁩ ⁨days⁩ ago

  How it feels when you miss the refund window by a minute

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• wjrii@lemmy.world ⁨6⁩ ⁨days⁩ ago

  Only Steam refund I ever got was for a Pool of Radiance re-package. Spent WAY longer than the testing period just generating the party, because JFC was it tedious on early gold-box games, and by the time I started running into bugs (introduced in the update? original? Who even knows?) barely outside the gates to Old Phlan. I had to explain a forty-year-old game to the poor customer service rep, but I got my 8 bucks back.

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• IAmNorRealTakeYourMeds@lemmy.world ⁨6⁩ ⁨days⁩ ago

  had to refund Wukon. beautiful game, but I had a frame per second. Even with a lot of settings at minimum. The opening was a gorgeous slideshow.

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  • krisevol@lemmus.org ⁨6⁩ ⁨days⁩ ago

    Did you not read the required specs?

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    • IAmNorRealTakeYourMeds@lemmy.world ⁨6⁩ ⁨days⁩ ago

      I can run CP77 at a cozy 40fps, in theory I had OK specs.

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• Chronographs@lemmy.zip ⁨6⁩ ⁨days⁩ ago

  I think the only time I would refund a game is if it was just like blatant false advertising.

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• lime@feddit.nu ⁨6⁩ ⁨days⁩ ago

  i got gifted the entirety of the “super granny” collection once. that taught me to actually look at the games i got gifted, and that in turn resulted in the same copy of “bad rats” being gifted back and forth between five people for like seven years.

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