Automated switchboard

Comments

• DragonTypeWyvern@midwest.social ⁨2⁩ ⁨years⁩ ago

  Cussing also works

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• archonet@lemy.lol ⁨2⁩ ⁨years⁩ ago

  Just start swearing at it and it will usually connect you, the nastier the better.

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  • Kusimulkku@lemm.ee ⁨2⁩ ⁨years⁩ ago

    Dropping n-bombs to get to customer service

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• Drewski@hilariouschaos.com ⁨2⁩ ⁨years⁩ ago

  Sure thing! But to get you to the right representative, I need to know a little more about your issue. In a few words, could you say what you’re calling about?

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• RecluseRamble@lemmy.dbzer0.com ⁨2⁩ ⁨years⁩ ago

  It’s so stupid too. All the answer the great thing offers to help with can be easily be looked up online. I never waste my time calling some dreaded hotline unless it’s a special case.

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  • SchadeMarmelade@feddit.org ⁨2⁩ ⁨years⁩ ago

    Sounds like its working, then.

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    • RecluseRamble@lemmy.dbzer0.com ⁨2⁩ ⁨years⁩ ago

      Ha, sure sounds like it. But you had to wait also before there were only answering machines. Hotlines have always been awful.

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• Baphomet_The_Blasphemer@lemmy.world ⁨1⁩ ⁨year⁩ ago

  It doesn’t work on all systems, but you can try spamming the zero button. My bank has the most annoying robot assistant I’ve ever had to deal with, but I’ve learned if I hit the zero button everytime it asks me something after about 4-5 times it gives up and just transfers me to a person… I have had this work for other companies, but it’s hit or miss.

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  • Dempf@lemmy.zip ⁨1⁩ ⁨year⁩ ago

    Seems like people have been doing this enough that companies have started to disable the functionality. Comcast will just hang up on you nowadays if you spam zero.

    My trick lately to speed things up with Comcast is just go straight to cancellations. I always immediately get a human on the phone. I them tell them what I’m actually calling about, and they will then transfer me to the correct department.

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    • fuzzzerd@programming.dev ⁨1⁩ ⁨year⁩ ago

      This can also backfire because they might transfer you back to the queue, losing your previous spot.

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• finitebanjo@lemmy.world ⁨2⁩ ⁨years⁩ ago

  When answering machines want me to speak out loud despite how long I wait to hear the number prompts, sometimes I yell fuck you and hang up.

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• Nuke_the_whales@lemmy.world ⁨2⁩ ⁨years⁩ ago

  I just hit zero as soon as I hear a robot voice

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• pickman_model@lemmy.world ⁨2⁩ ⁨years⁩ ago

  Me IRL

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• minibyte@sh.itjust.works ⁨2⁩ ⁨years⁩ ago

  Press 0.

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  • PunnyName@lemmy.world ⁨2⁩ ⁨years⁩ ago

    Haven’t had that work in years.

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    • superkret@feddit.org ⁨2⁩ ⁨years⁩ ago

      Press Image

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• FlyingSquid@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Oh my god… the other day a Kroger pharmacist left a voicemail about what turned out to be a scam which got averted, but to get back in touch with her, I had to keep yelling at the Kroger robot that I wanted to speak to a pharmacist until it finally let me. And then it suddenly put me directly in touch with her no problem.

  Infuriating.

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• can@sh.itjust.works ⁨2⁩ ⁨years⁩ ago

  That’s such a long word to shout. I go with “Human”

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  • gratux@lemmy.blahaj.zone ⁨2⁩ ⁨years⁩ ago

    or the good old FUCK

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    • chiliedogg@lemmy.world ⁨2⁩ ⁨years⁩ ago

      I swear to God swearing makes it work better. I think they may legitimately have swearing filters to gauge customer frustration.

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• WhollyGuacamole@lemmy.world ⁨1⁩ ⁨year⁩ ago

  This is giving me flashbacks to my last job doing medical billing. Sometimes pressing 0 would not work.

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