Submitted 1 day ago by FBJimmy@lemmus.org to mildlyinfuriating@lemmy.world
https://lemmus.org/pictrs/image/327d9991-c3f5-4030-8a8e-21449c7b5e45.webp
Kept trying for 20mins, decided to be patient and just try again the next day…
You done fucked up, gotta go for Arnold’s and Andrew’s.
The unsubscription process due to leaving the UK was “ring ring, I don’t want the internet anymore” “ok” “that’s it?” “Yep”
Their uptime and customer service better be bang on because £75 for 1Gbps/115Mbps with a 1TB cap is expensive.
Zen, in contrast, offer more for less and were great when it came to leaving too.
Yeah I’ve been with Zen since broadband has been a thing. Never had an issue with them.
If there’s a 1TB cap, I don’t even understand the point of needing a 1Gbps connection. I assume their market is just people that want to say they have a 1 Gbps connection, but all they do is stream or play the odd game.
£10 more for no cap by the looks of it, & I have been recommended a&a by a mate before, but I’ve used Zen at multiple addresses in the past & they have always been fantastic both in service & their support (but it’s been a couple of years now, hopefully they are still as good).
Sure. I am not shopping around for UK internet anymore due to not living there, but my choice and recommendation for A&A is due to their work to oppose government monitoring and censorship.
www.aa.net.uk/broadband/real-internet/
If zen internet does the same thing sure, good for you for picking them.
I was very tempted, but the cost of their uncapped service was just a bit too much. You get what you pay for I guess, but I’ll take the occasional mild infuriation over around £35pm extra cost.
Sure. I am not shopping around for UK internet anymore due to not living there, but my choice and recommendation for A&A is due to their work to oppose government monitoring and censorship.
When I lived in the uk I had a passing acquaintance with one of the founders Great team and fantastic ethos back then
Is there any valid reason to set a minimum wait time of 10minutes? Because i cant think of any.
Because somewhere on their side they have a synchronization process that runs periodically every 10 minutes. If you click the link directly some of your information will be sent to a system that doesn’t yet know the link has been sent because it wasn’t synchronized.
Complete failure of design but from an IT standpoint it is understandable.
Unfortunately BT’s systems are a hodge podge of different systems written and built over the last 40+ years, in various states of development from brand new, bleeding edge, to abandoned, running on an excel spreadsheet. To say the overall system was “designed” is to misunderstand the size and complexity of BT and its legacy systems. The fact that it works at all is a miracle borne out of the sweat and talent of great engineers hampered by busybody managers.
I experienced something similar with Virgin Media when they were installing my fibre. To check on my installation status, I needed to log in. To log in, I needed my account number. To get my account number, I needed my installation status. The chat person (this was before the era of chat bots) couldn’t understand why this was a problem.
In general, a lot of services have absurdly tight time requirements on email validation. A lot of users have graymail setups or other things that will delay things.
I get expiring an email, on the general principle of not leaving credentials lying around, but use 24 hours or something, not minutes.
LG should partner with BT to have a lion themed event in June
With an incongruous guest appearance by Q.
Whether the trickster god from Star Trek or the gadget supplier from the James Bond series would depend on their preference as well as availability.
I simply cannot support this LGHDTV++ mania the world seems to have.
Not when much better TVs are available on the market.
Side note: I am angry I can’t log in to my cbc gem account without adding my age and postal code.
It asks for gender but you can put “prefer not to say”.
Birthday and postal code are not skippable though.
There’s no laws to say it has to be your birthday or postal code.
Yes but it’s the principal of the thing I’m mad about
Man, been there. It’s a dichotomy of their provisioning platform being antiquated, but their security requirements not giving a shit about that.
SnotFlickerman@lemmy.blahaj.zone 1 day ago
-Douglas Adams, 1987
I’m glad BT is still keeping the tradition of being absolutely rubbish alive.