Cross posted from: lemmy.world/post/32387245
There was a guy at one of our clients who would submit requests and then never answer his phone or respond to emails. If someone actually reached him, everyone would talk about it because it was such a rare outcome.
cannibalkitteh@lemmy.blahaj.zone 1 day ago
Email title: “Urgent, need fix ASAP”
Call the user within the hour, no answer, send an email, get an out of office message informing you that they are on vacation for several weeks.
Dhs92@programming.dev 1 day ago
Comes back: “WHY ISN’T THIS FIXED?”