Comment on IT support work be like

scytale@lemm.ee ⁨9⁩ ⁨months⁩ ago

• NielsBohron@lemmy.world ⁨9⁩ ⁨months⁩ ago

  I’m not IT, just a college instructor, but you’d be amazed at how many Gen Z students have told me that they can’t log into their email because they don’t know their own password. Not even forgot; they don’t even know it in the first place because every device remembers everything for them.

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  • virku@lemmy.world ⁨9⁩ ⁨months⁩ ago

    To be fair that is basically what we are trying to get people to do though. Use a good password vault with a single strong password and two factor authentication. All other passwords should be a uniquely generated password for that application.

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    • pufferfisherpowder@lemmy.world ⁨9⁩ ⁨months⁩ ago

      Yeah, I don’t know any of my passwords but the one password to rule them all.

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    • TheDoozer@lemmy.world ⁨9⁩ ⁨months⁩ ago

      Can you recommend a good, safe password vault?

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      • scytale@lemm.ee ⁨9⁩ ⁨months⁩ ago

        Keepass and Bitwarden are the highly recommended password managers.

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      • jasep@lemmy.world ⁨9⁩ ⁨months⁩ ago

        If you’re brave enough to host your own: KeePass XC. If not, Bitwarden.

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      • pineapplelover@lemm.ee ⁨9⁩ ⁨months⁩ ago

        I recommend bitwarden. Make sure to have a good 2fa also like Aegos or raivo

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      • Adramis@lemmy.blahaj.zone ⁨9⁩ ⁨months⁩ ago

        +1 for Bitwarden, wife and I use it and it works well. It lets you securely share passwords for free.

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  • explodicle@local106.com ⁨9⁩ ⁨months⁩ ago

    Caring about that has been beaten out of them by increasingly absurd password requirements over dozens of systems. They won’t memorize it, won’t write it down physically, and use the web browser to save it.

    “But my system is different, I…”

    Nobody cares. The password is just a speed bump in doing the thing they actually want to do.

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  • Z3k3@lemmy.world ⁨9⁩ ⁨months⁩ ago

    I’ll be honest as an IT professional of 25 plus years I don’t know .y passwords either but that’s because I let a password manager deal with it for me.

    I have had people older than me complain the comp forgot the pass in my desktop days.

    There was also it’s cousin. I am definitely meeting the complexity requirements why isn’t it saving

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    • Trainguyrom@reddthat.com ⁨9⁩ ⁨months⁩ ago

      My favorite are the services that keep rejecting the randomized passwords so I have to manually think of a password. I ain’t creative enough on the spot for that! Just accept my /dev/urandom output dammit!

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  • NotATurtle@lemmy.dbzer0.com ⁨9⁩ ⁨months⁩ ago

    If they use a password manager and randomly generated passwords, then it’s acceptable.

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    • dingus@lemmy.world ⁨9⁩ ⁨months⁩ ago

      One of the reasons why I don’t want to use a password manager, actually. If you get kicked out of that, you’re fucked.

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      • jubilationtcornpone@sh.itjust.works ⁨9⁩ ⁨months⁩ ago

        Good ones have an unlock token or another one time use way of unlocking it in case you forget your master password.

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      • LodeMike@lemmy.today ⁨9⁩ ⁨months⁩ ago

        Backups + OSS.

        I use Bitwarden and JSON backups inside a 7zip. I ALWAYS backup after I make a new password that can’t be changed via email.

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  • papalonian@lemmy.world ⁨9⁩ ⁨months⁩ ago

    Like others have said they’re probably using Google as a password manager. When you’re making an account for anything while in the Chrome browser it recommends strong passwords for you such as UjafUif&i$ureT6hj9gzq5hvc$tcgo0be3. Would you memorize it?

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    • NielsBohron@lemmy.world ⁨9⁩ ⁨months⁩ ago

      I get it, but I also don’t understand the idea of letting Google suggest a random secure password for me. Probably just the Genx/Millenial in me, but I subscribe to the xkcd school of random password generation (password generator), which makes it really easy to have secure passwords that meet complexity requirements and are also easy to memorize.

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      • virku@lemmy.world ⁨9⁩ ⁨months⁩ ago

        Why not both then? Make your own human readable passwords, but do a different one each time and store them in a password vault.

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      • papalonian@lemmy.world ⁨9⁩ ⁨months⁩ ago

        Yeah, I have my own password generation scheme. Not the most secure thing in the world but I’m at least able to log in to my accounts from other people’s computers. One of these days I’ll get around to using a password manager but I just can’t be bothered.

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  • Croquette@sh.itjust.works ⁨9⁩ ⁨months⁩ ago

    My girlfriend (millenial) is like that as well and it is infuriating. I tell her time and time again, just use a password manager that isn’t the browser’s password manager and you are golden. You just need to remember one “complicated” password, i.e. something with more than 8 characters and that’s it.

    The many times she doesn’t know her password to important account is mind boggling.

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    • dlok@lemmy.world ⁨9⁩ ⁨months⁩ ago

      Tip for anyone using Google Chrome password manager they can access it from any other device by going to passwords.google.com in the browser and logging in

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      • Croquette@sh.itjust.works ⁨9⁩ ⁨months⁩ ago

        That’s a great tip. I don’t use chrome, so I didn’t know that.

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  • SpaceCowboy@lemmy.ca ⁨9⁩ ⁨months⁩ ago

    I’m GenX and I don’t know my email password…

    Though I’m 99% sure it’s in keepass somewhere.

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    • lemmesay@discuss.tchncs.de ⁨9⁩ ⁨months⁩ ago

      average keepass enjoyer

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  • Caesium@lemmy.world ⁨9⁩ ⁨months⁩ ago

    ironically I think tech literacy is going down with future gens thanks to so many functions getting automated. Kids aren’t learning how their computers work because it does all of work for them

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    • NielsBohron@lemmy.world ⁨9⁩ ⁨months⁩ ago

      I hate to be a “kids these days” person, but you’re absolutely right. My Gen Z students don’t even understand how folder/file structure works; they just download everything onto their desktop and use the search function to find what they need later. If they can’t remember what something was called, they’re SOL.

      Don’t get me wrong, I have a lot of faith in Gen Z and Alpha, but their strengths are definitely not the strengths of Millenials or Gen X.

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    • afraid_of_zombies@lemmy.world ⁨9⁩ ⁨months⁩ ago

      It’s like that with everything isn’t it? The problems have been off-loaded. In my company for example we used to make our own motors, now we buy them. I doubt there is anyone left who knows how to build one where I work.

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  • winky88@startrek.website ⁨9⁩ ⁨months⁩ ago

    My kid sister is the same way. Bought her a quest 3 for her bday. Took 3 days to get up and running because a) she had no idea what her meta account passwords were… had always just logged in on her phone… and b) none of the forgot password functions worked because she never cleared her Gmail mailbox so it had filled up and bounced previous facebook emails landing her on their internal do not send list.

    I was livid.

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  • pineapplelover@lemm.ee ⁨9⁩ ⁨months⁩ ago

    I’ve had the same issue with gen z to gen x. It hurts my soul each time

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  • SocialMediaRefugee@lemmy.world ⁨9⁩ ⁨months⁩ ago

    I know people who don’t use a password manager so every time they have to type in a pw they have to go through the reset process.

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• spicytuna62@lemmy.world ⁨9⁩ ⁨months⁩ ago

  Gonna have to actually use this one next time I lock myself out of my computer.

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• SocialMediaRefugee@lemmy.world ⁨9⁩ ⁨months⁩ ago

  “My computer hates me” I’ve heard that one

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