A Brazilian gamer who lost his Microsoft account and all his digital games has won a court order forcing the company to hand it all back, after support staff told him to simply repurchase his library. The user, who posts as Ordo_Liberal on Reddit, shared a screenshot of a small-claims ruling in the Xbox subreddit that gives Microsoft 15 days to restore access or face fines and roughly $400 (R$2,000) in damages. He said the account had two-factor authentication enabled when it was flagged and permanently suspended, and that none of Microsoft’s recovery options allowed him to regain access before he filed his lawsuit.
Awesome win for that user.
iatenine@piefed.social 4 minutes ago
Long term, this is good for all the media companies trying to go all digital as well whether they’ll admit it or not