realitaetsverlust

@realitaetsverlust@piefed.zip

• ⁨Comment⁩ on ⁨Anon is a fan of GabeN⁩ ⁨⁨6⁩ ⁨hours⁩ ago⁩:

  That is not true. I know this because I had one case where I did get a refund for a game called “War Z” - I also found an article that explains that the game was pulled by valve and they have indeed offered refunds: https://www.gamedeveloper.com/business/how-not-to-launch-a-video-game-starring-i-the-war-z-i-

  On the same site, I also found this article talking about a ubisoft game that was pulled: https://www.gamedeveloper.com/business/report-ubisoft-offering-refunds-on-i-from-dust-i-through-steam

  Now, it’s debateable if this was a valve or a ubisoft decision - however, knowing ubisoft, I’d say they were pressured by valve to give in lmao.

  I’ve also found this article on polygon that talks about another Early Access Title that was pulled by valve and refunded to buyers because it was shit: https://www.polygon.com/2014/5/6/5686826/earth-year-2066-refund-steam-early-access/

  And that’s just what I found with a few minutes of research. I’m fairly confident if I search some more, I’ll find much more of those cases.

  So yes, while the stance back then was “all purchases are final”, you were absolutely able to get your money back if the game was truly broken and unplayable. Don’t get me wrong, the current rule is significantly better, but claiming that steam hasn’t been on customers side back then is just straightup wrong.

• ⁨Comment⁩ on ⁨Anon is a fan of GabeN⁩ ⁨⁨1⁩ ⁨day⁩ ago⁩:

  Steam has had this power for ages tho and never abused it to the disadvantage of customers.

  Supporting companies that don’t shit on consumers is equally important as boycotting companies that do.