So I got a notice from Ticketmaster that my identity was accessed by an intruder and my name, contact info and /encrypted/ payment info was compromised. These notices are more and more common. Why aren’t companies accountable for damages when they fail to protect all the myriad data they collect on people without consent? I never asked them to store these things…
We take the protection of your personal information very seriously
Fuck, I loathe this corporate bullshit phrase. Obviously you didn’t take it serious enough, now did you? For some reason this phrase really grinds my gears. Fair enough that you had a data breach and so on, but don’t brush of the issue like this…
xmunk@sh.itjust.works 4 months ago
You have the option to sue or join a class action lawsuit - there is currently a class action lawsuit. If that interests you (and it should) be careful not to agree to anything with Ticketmaster.
The chances of you personally recovering much compensation unless you can show real personal damages and pursue Ticketmaster in an individual lawsuit.
madcaesar@lemmy.world 4 months ago
Class action lawsuits never work because they plea deal into some shitty number that does no damage.
xmunk@sh.itjust.works 4 months ago
Class action lawsuits are very rarely lucrative for the harmed party but they often result in sizeable penalties for companies. They’re essentially just punitive.