ââŚin matters of tasteâ is the phrase you forgot, bud. The rest of your point is fine, but the rambling has no connection to the customer being right, just greed.
Comment on I knew I should have cancelled the order đ
ininewcrow@lemmy.ca â¨3⊠â¨weeks⊠ago
âThe customer is always rightâ ⌠doesnât mean anything any more.
Donât get me wrong - actual customers will always have no power no matter what platform there is.
The problem these days is that sellers, competitors, marketers and salesmen have co-opted the idea of âcustomersâ to screw over the entire system for everyone - customers and sellers.
Whatever you do in online sales, whether it is selling or buying ⌠never trust anyone and donât promise anything beyond what you are originally expected to do.
Capitalism is like a cancer that invades, infects and destroys everything it touches. When you think it about the definitions for successful capitalism and cancer are exactly the same ⌠runaway, unrestricted and unlimited growth is the goal.
Derpenheim@lemmy.zip â¨3⊠â¨weeks⊠ago
SageMountain@beehaw.org â¨3⊠â¨weeks⊠ago
ââŚin matters of tasteâ is the phrase you forgot, bud.
Thereâs no evidence of that being used originally. It was just made up by people or reddit/tiktok
Theoriginalthon@lemmy.world â¨3⊠â¨weeks⊠ago
Iâve been orbiting the sun for more than 40 years and thatâs the first time Iâve heard that, which doesnât surprise me in the slightest, people will always misquote stuff for there own benefit.
SoleInvictus@lemmy.blahaj.zone â¨3⊠â¨weeks⊠ago
Iâve been orbiting the sun for more than 40 years and thatâs the first time Iâve heard that
Itâs because itâs not true. It was always âthe customer is always rightâ, full stop, originating in 1920s department stores as a slogan to encourage employees to be doormats for entitled customers. Gotta make the owners richer at the cost of the employeeâs self respect. Then folks on the internet uncritically started repeating this âmatters of tasteâ nonsense in the last decade or so, and here we are.
Theoriginalthon@lemmy.world â¨3⊠â¨weeks⊠ago
So what I said was right, people always change things
meekah@lemmy.world â¨3⊠â¨weeks⊠ago
Dang, this one got me as well. I guess I was hoping for the good in humanity. Doing that gets harder every dayâŚ
ArcaneSlime@lemmy.dbzer0.com â¨3⊠â¨weeks⊠ago
It never meant what people think it means. It means âthe customerâ in the sense of "the people.â The customer as a whole, not on an individual level.
It means if you have a hat store and you sell red hats, and all of a sudden red hats are unpopular (for some reason) but purple hats become in style, *stock some goddamn purple hats.
It does not mean, and never has meant: âsince I am a customer what I say goes no matter what, your hats are now buy one get one free and bend over so I can stick my fist in your butt.â
Mechaguana@programming.dev â¨3⊠â¨weeks⊠ago
The saying is : the customer is always right in matters of taste
Lost_My_Mind@lemmy.world â¨3⊠â¨weeks⊠ago
On the base of the statue of liberty is a plaque that reads:
Not like the brazen giant of Greek fame, With conquering limbs astride from land to land; Here at our sea-washed, sunset gates shall stand A mighty woman with a torch, whose flame Is the imprisoned lightning, and her name Mother of Exiles. From her beacon-hand Glows world-wide welcome; her mild eyes command The air-bridged harbor that twin cities frame.
âKeep, ancient lands, your storied pomp!â cries she With silent lips. âGive me your tired, your poor, Your huddled masses yearning to breathe free, The wretched refuse of your teeming shore. Send these, the homeless, tempest-tost to me, I lift my lamp beside the golden door!â
What that plaque should instead say, isâŚ
Capitalism is like a cancer that invades, infects and destroys everything it touches. When you think it about the definitions for successful capitalism and cancer are exactly the same ⌠runaway, unrestricted and unlimited growth is the goal.
Along with something welcoming immagrants to a land where immagrants are hated, and treated as less than second class citizens in a land filled with racism and hate.
Iâm not saying I support or agree with these ideas. Iâm just saying if weâre going to put a plaque on a symbol of our nation, it should at least be honest.
Jake_Farm@sopuli.xyz â¨3⊠â¨weeks⊠ago
The poem wasnât accurate even at the time.
ninjabard@lemmy.world â¨3⊠â¨weeks⊠ago
Because it originally meant â⌠Right in matters of taste.â It should be legally required for everyone to work in food service and retail. Some people wonât change and those we can trebuchet into the sun.
SoleInvictus@lemmy.blahaj.zone â¨3⊠â¨weeks⊠ago
Unfortunately, the âin matters is tasteâ line isnât true and appears to have originated on the internet in about the last decade, being popularized on Reddit. The original phrase was âthe customer is always rightâ, full stop.
The slogan has its origins in early 1900s retailers, as the previous predominant principle in commerce was essentially âbuyer bewareâ, that the relationship between buyer and seller was inherently distrustful. In an attempt to gain shopperâs trust, retailers such as Sears and Marshall Field issued instructions to their employees to satisfy customers regardless of if theyâre right or wrong. This led to a number of similar maxims, including the above.
Why so I care so damn much? Two reasons. First, Iâm a stickler for facts and âin matters of tasteâ is entirely unsupported. Second, and greatest of all, is how it shifts the responsibility for encouraging bad customer behavior from the retailer to the customer, as if the customer is intentionally misinterpreting an element of the social contract for personal gain. The original intent, to require retail employees to satisfy customers regardless of their behavior, was driven by retailers for greater profits at the expense of their employees. It grooms customers toward bad behavior as they know acting out will get them a better deal or service. Sure, customers must choose to behave in such a manner, but itâs the retailers condoning and even encouraging such behavior that allows it to so easily continue.