Also file a police report and let the police identify the thief from video. Then they will get to deal with doordash.
SkyezOpen@lemmy.world 1 day ago
If you used a credit card you can just chargeback. I’m sure the video is more than enough evidence. Best buy will be out a laptop and the money for it so it’s their problem from there.
AlphaOmega@lemmy.world 23 hours ago
ThisIsFineDotJpeg@sh.itjust.works 18 hours ago
Also file a police report and let the police identify the thief from video.
Not clear enough to identify. Also, cops are highly unlikely to do anything especially if the refund happens and theb I techically wouldn’t be out of pocket for anything (besides the time wasted and mental energy drained on this issue).
JcbAzPx@lemmy.world 4 hours ago
The cops definitely won’t do anything, but the paperwork can be useful if Best Buy decides to be worse than usual about it.
scintilla@lemmy.blahaj.zone 4 hours ago
Door dash knows who it is though and I garuntee they work with cops.
UnderpantsWeevil@lemmy.world 1 day ago
Still an ugly pain in the ass for the person who wanted to exchange currency for goods and/or services.
I do find it amusing that Doordash itself seems so blaise about this misuse of their services. Like, what an amazing racket. Get paid by one of the biggest retailers in the country to not-pay drivers so they can not-deliver expensive hardware.
TexasDrunk@lemmy.world 1 day ago
All of the formerly food delivery apps are like that. I hate it. And if you don’t get your stuff often enough or if the restaurant gets your order wrong too often they’ll tell you that you’re not allowed to get your money back anymore. And if you do a chargeback they won’t let you order until you pay them.
And that’s fine with me because I stopped using them a few years ago except once in a very great while. But I feel sorry for the people who rely on food delivery because they’re disabled or have time constraints due to working half a dozen jobs to make ends meet. I’ve got a buddy who can’t use Uber eats anymore because of this. He’s taking care of two kids and holding down a job that has him working far more than he should and he has no executive function and very little time left over.
boonhet@sopuli.xyz 12 hours ago
This seems like a very American thing. I’ve never not received my food. No, the drivers aren’t well paid here either.
The one time food did not arrive, it was driver error (similar buildings on one lot) and we contacted the service, got a new order for free (the old one would’ve been cold already)
TexasDrunk@lemmy.world 6 hours ago
Thing is, if it only happens a few times or once in a while that’s exactly how they treat it. But if the restaurants or drivers in your area are shitty and you’re constantly missing one item then your choices are to suck it up and pay for it or you can’t get delivery after a short while.