For me it’s a few reasons:
- It demands my attention right here, right now
- I don’t know that it’s going to happen, I cannot prepare
- Usually during the call I’m forced to hold the phone, meaning I can’t look stuff up or write stuff down easily
- I fidn listening way harder than reading, and the quality of calls doesn’t help with that
I much prefer text because it give some time to delay answering until it’s convenient for me, look up answers to any questions I may have, and because I can re-read and think about stuff.
Calling is like an interrupt forcing me to drop everything there and then and immediately provide an answer, messaging is something I poll every now and then when I’m not overloaded or focused so I can actually take the time to answer.
Gladaed@feddit.org 1 day ago
You are perfectly allowed to say not right now, let’s call tomorrow in the evening.
Texts are easy to forget and difficult to write.
Demdaru@lemmy.world 1 day ago
In what way are they difficult to write?
And saying that is going to piss off a lot of folk. Nope. Best I can do is ignore the call and then send a message “can’t now, will recall”.
teslasaur@lemmy.world 23 hours ago
They objectively take longer. And honestly, nuance is lost in text. Especially if you rush it and dont use grammar, use abbreviations slang without context.
Text is good when you need to convey things that take a long time to find. In IT that means, ip-addresses, fqdn, configs etc. But if i need a yes or no answer, i wont be sending an email or even a dm. People have shit to do and they might be waiting for me/the response to get back to their own thing.
Demdaru@lemmy.world 18 hours ago
What nuance. Thanks to the time I can spend writing a message, I can commit to adding the details in readable format, and this data stays for reference. Whether it’s instruction, some info or a question.
During call, I am scrambling to answer ASAP - like a lot of folk I know, and seemingly a lot of commenters here - so you get partial, jumbled up answer.
Calls are okay when asking about preference - something you can answer from the get go - if you want some information, use message.
Carighan@lemmy.world 1 day ago
Who then might not call back at all, so it works out either way!