Comment on Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

henfredemars@infosec.pub ⁨11⁩ ⁨hours⁩ ago

• SpaceNoodle@lemmy.world ⁨11⁩ ⁨hours⁩ ago

  They ALWAYS try that shit. They never don’t. I keep receipts and photos.

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  • saltesc@lemmy.world ⁨10⁩ ⁨hours⁩ ago

    Y’all have to use ISP provided modems?

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    • gamermanh@lemmy.dbzer0.com ⁨10⁩ ⁨hours⁩ ago

      I told my ISP explicitly not to provide one as I owned my own

      I was out of town when they set it up, guess what was installed

      It took a year of calls for the rental to be taken off my bill and they never took the hardware back. I have lots of everything they said (recorded calls and told them I was too since 2 party state)

      I love having 1 fucking Option!

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    • kn33@lemmy.world ⁨9⁩ ⁨hours⁩ ago

      With my ISP, it’s not an extra charge but included in the rest of the cost so it doesn’t cost me anything extra to use theirs and if/when it fails, I just have to ask for a replacement.

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    • SpaceNoodle@lemmy.world ⁨9⁩ ⁨hours⁩ ago

      Sometimes. I use my own setup whenever possible. But that means I still have the equipment they delivered even though I never asked for it.

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• ImplyingImplications@lemmy.ca ⁨11⁩ ⁨hours⁩ ago

  I had an ISP do the same when I moved out of an apartment in 2016. I still get calls from a collection agency. The number is blocked but if I check my “blocked calls” log it’s been nearly every weekday for 8 years.

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  • NegativeLookBehind@lemmy.world ⁨11⁩ ⁨hours⁩ ago

    Your credit must be completely fucked

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    • gamermanh@lemmy.dbzer0.com ⁨10⁩ ⁨hours⁩ ago

      Mine WAS hurting, then I filed fraud charges with the bureaus and copied the email that showed Comcast saying I didn’t owe them anything

      Now it’s only experian that keeps getting them about every 6 months, after 4 reports they started vanishing off my report within a week automatically lol

      Absolutely insane that companies can just say that you owe them money without ever actually contacting you, sell your “debt” to someone, and have that hurt your credit for 7 years

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      • 01189998819991197253@infosec.pub ⁨9⁩ ⁨hours⁩ ago

        Maybe we can do that to them…

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    • henfredemars@infosec.pub ⁨10⁩ ⁨hours⁩ ago

      On the bright side two more years and it falls off their report anyway. It would be a mistake to pay it at this point.

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      • NegativeLookBehind@lemmy.world ⁨10⁩ ⁨hours⁩ ago

        Lol I guess so

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    • ImplyingImplications@lemmy.ca ⁨10⁩ ⁨hours⁩ ago

      I pull my credit report yearly. The ISP was never on it. Even if it was, after 7 years accounts are removed from your report.

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      • NegativeLookBehind@lemmy.world ⁨10⁩ ⁨hours⁩ ago

        Nice

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• cm0002@lemmy.world ⁨10⁩ ⁨hours⁩ ago

  Was it Crapcast? I bet it was Crapcast, it sounds like a Crapcast thing to do lol

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  • henfredemars@infosec.pub ⁨10⁩ ⁨hours⁩ ago

    It was spectrum Internet. Charter communications.

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    • phdepressed@sh.itjust.works ⁨9⁩ ⁨hours⁩ ago

      Formerly known as time Warner cable (TWC) changed their name to try and avoid all the bad rep they rightfully had (and still have).

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• JoshuaFalken@lemmy.world ⁨9⁩ ⁨hours⁩ ago

  You just reminded me I’ve got to mail my modem back. Thanks!

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