âWe are mapping out the customer experience journeyâ is such a dramatic way to describe designing a form âŚ
Comment on Daily discussion. đ¨đđŚ Thursday, 25 July, 2024
MeanElevator@aussie.zone â¨3⊠â¨months⊠ago
New corporate buzzword I absolutely despise - Journey
Itâs not a fucking journey. Itâs a process.
Stop trying to make boring shit appeal interesting. Itâs boring, but thatâs a how it is. Changing the label doesnât make it exciting.
just_kitten@aussie.zone â¨3⊠â¨months⊠ago
anotherspringchicken@aussie.zone â¨3⊠â¨months⊠ago
Everything at my work is viewed through a âlensâ atm - itâs driving me nuts. we are not photographers!!
MeanElevator@aussie.zone â¨3⊠â¨months⊠ago
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stepchook@mastodon.au â¨3⊠â¨months⊠ago
@MeanElevator @Seagoon_
A manager might say your statement is reason to enter a conversation.Conversation, my aching foot! That's corporate speak for performance management.
MeanElevator@aussie.zone â¨3⊠â¨months⊠ago
No one will be entering me under any circumstances đ
Duenan@aussie.zone â¨3⊠â¨months⊠ago
Wellbeing and mindfulness riles me up when it gets mentioned at work because it generally isnât thought of and cared for and often at odds with peopleâs actions no matter how much they scream theyâre looking out for people.
MeanElevator@aussie.zone â¨3⊠â¨months⊠ago
Add holistic to that as well.
As much I hate those words and phrases, I hate the wankers that lap it up.
Grrrrr
stepchook@mastodon.au â¨3⊠â¨months⊠ago
@Duenan @MeanElevator
I am grateful I can practise heartfulness.
It's really important for me to engage with others at an emotional level. Too much mind interferes with the flow of feelings, so I try not to think while I'm at work.
Bottom_racer@aussie.zone â¨3⊠â¨months⊠ago
Iâd put that on the backburner but to shy away from jargon like that is a paradigm shift.
We could loop in and should probably table it. It is low hanging fruit but still requires a deep dive.
anotherspringchicken@aussie.zone â¨3⊠â¨months⊠ago
It might be worth circling back at a later date, to see what stakeholder uptake is like. Donât forget itâs important to view these things through an organisational lens to ensure maximum buy-in.
MeanElevator@aussie.zone â¨3⊠â¨months⊠ago
You deserve a kick to the throat for that.
With all due respect of course.
Bottom_racer@aussie.zone â¨3⊠â¨months⊠ago
Just make it swift.