“We are mapping out the customer experience journey” is such a dramatic way to describe designing a form …
Comment on Daily discussion. 💨🍃🦊 Thursday, 25 July, 2024
MeanElevator@aussie.zone 1 year ago
New corporate buzzword I absolutely despise - Journey
It’s not a fucking journey. It’s a process.
Stop trying to make boring shit appeal interesting. It’s boring, but that’s a how it is. Changing the label doesn’t make it exciting.
just_kitten@aussie.zone 1 year ago
anotherspringchicken@aussie.zone 1 year ago
Everything at my work is viewed through a ‘lens’ atm - it’s driving me nuts. we are not photographers!!
MeanElevator@aussie.zone 1 year ago
😂
stepchook@mastodon.au 1 year ago
@MeanElevator @Seagoon_
A manager might say your statement is reason to enter a conversation.Conversation, my aching foot! That's corporate speak for performance management.
MeanElevator@aussie.zone 1 year ago
No one will be entering me under any circumstances 😁
Duenan@aussie.zone 1 year ago
Wellbeing and mindfulness riles me up when it gets mentioned at work because it generally isn’t thought of and cared for and often at odds with people’s actions no matter how much they scream they’re looking out for people.
MeanElevator@aussie.zone 1 year ago
Add holistic to that as well.
As much I hate those words and phrases, I hate the wankers that lap it up.
Grrrrr
stepchook@mastodon.au 1 year ago
@Duenan @MeanElevator
I am grateful I can practise heartfulness.
It's really important for me to engage with others at an emotional level. Too much mind interferes with the flow of feelings, so I try not to think while I'm at work.
Bottom_racer@aussie.zone 1 year ago
I’d put that on the backburner but to shy away from jargon like that is a paradigm shift.
We could loop in and should probably table it. It is low hanging fruit but still requires a deep dive.
anotherspringchicken@aussie.zone 1 year ago
It might be worth circling back at a later date, to see what stakeholder uptake is like. Don’t forget it’s important to view these things through an organisational lens to ensure maximum buy-in.
MeanElevator@aussie.zone 1 year ago
You deserve a kick to the throat for that.
With all due respect of course.
Bottom_racer@aussie.zone 1 year ago
Just make it swift.