Comment on Steam refund

Technus@lemmy.zip ⁨1⁩ ⁨week⁩ ago

• deegeese@sopuli.xyz ⁨1⁩ ⁨week⁩ ago

  Less work than making a demo, customers might forget to ask for the refund, and all the customer service is free because Steam automates it.

  Makes lots of sense for developers.

  As a customer, I’d still prefer a demo.

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  • Hawke@lemmy.world ⁨1⁩ ⁨week⁩ ago

    This might fall under “less work than a demo” but far too many games that do have a demo, the devs don’t bother keeping it up to date.

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  • 1984@lemmy.today ⁨6⁩ ⁨days⁩ ago

    I think demos work. It was the entire reason i paid for planet crafter. I knew it was a fun game because of the free demo, and the demo let me play for several days so I got very hooked.

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    • deegeese@sopuli.xyz ⁨6⁩ ⁨days⁩ ago

      First computer game I ever spent my allowance on was because of the free demo. Was a fun little game called DOOM.

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    • quips@slrpnk.net ⁨6⁩ ⁨days⁩ ago

      Why not both?

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  • ZeDoTelhado@lemmy.world ⁨1⁩ ⁨week⁩ ago

    Until the refund fees become too much to be supported (and it will be because I don’t see more payment processors going by, if anything,we have less and less because reasons), that is basically the stance on this subject yes

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• whatsgoingdom@rollenspiel.forum ⁨1⁩ ⁨week⁩ ago

  It feels like demos are coming back though. I don’t know how many demos I’ve played in the last year but it was quite a lot. I just don’t like it when the demo becomes unavailable after release.

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• Korne127@lemmy.world ⁨1⁩ ⁨week⁩ ago

  Half the games I buy on Steam have free demo versions

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• Peffse@lemmy.world ⁨1⁩ ⁨week⁩ ago

  the refund part wasn’t planned

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• ayyy@sh.itjust.works ⁨1⁩ ⁨week⁩ ago

  Free demos attract potential customers but it also attracts people who just want free stuff and aren’t potential customers (the stereotypical example in gaming would be a kid with parents that won’t buy games). From a business perspective it’s a plus being able to save yourself the effort and expenditure of interacting with the second group and only interact with people who proved they have a credit card.

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  • deegeese@sopuli.xyz ⁨1⁩ ⁨week⁩ ago

    I’m not going to show you my card until you show me some fun.

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