FauxPseudo
@FauxPseudo@lemmy.world
- Comment on Red Bull gives pads wings 18 hours ago:
Because better safe than sorry.
- Comment on Red Bull gives pads wings 18 hours ago:
It’s been my experience that I can’t post without a title and that some people might think this is about an alternative delivery system for caffeine.
- Comment on Red Bull gives pads wings 19 hours ago:
I guess it kind of depends on the goals.
- Comment on Good for them. Equality 20 hours ago:
I’m a kilt person too. I have zero problems calling it a skirt for the same reason.
- Comment on Good for them. Equality 20 hours ago:
As a kilt person I support this. Even if it is a years old story.
- Submitted 20 hours ago to [deleted] | 10 comments
- Comment on We're so back 4 days ago:
- Comment on Think Bold 3 weeks ago:
Two wolves inside you? Add more wolves.
- Comment on phonetic alphabet 3 weeks ago:
P pneumonia G gnu K knees
I used to do this all the time when I worked at a call center.
- Comment on Never forget 1 month ago:
I wonder what the smallest squirt bottle you can get is.
- Comment on Never forget 1 month ago:
There is a difference between enjoying a smoke and being a rude idiot that is inconsiderate of others.
- Comment on Never forget 1 month ago:
Check your privilege. Vampires can’t do this.
- Comment on Never forget 1 month ago:
Thank you ethanol.
- Comment on Never forget 1 month ago:
Cigarettes are all about maximizing quality of life over quantity of life.
- Submitted 1 month ago to [deleted] | 0 comments
- Comment on Makes you feel good. Too bad we can't always see life as simple as kids 2 months ago:
Get that vitamin D. But don’t pray to the sun. Pray to Joe Pesci.
- Comment on I was on social media before web browsers existed. I am Legion. 2 months ago:
66618055 I kept putting off getting on. I was online on the CompuServe days before Prodigy or AOL. I had three different places to access the internet back in 1992. My catchphrase is “I am from the internet. I’m here to help.” I deeply miss Usenet.
- Comment on Jeff Winger saying: "I discovered at a very early age that if I talk long enough, I can make anything right or wrong." is the most Reddit shit ever. 2 months ago:
I subscribe to over 200 podcasts. This was from Embrace the Void. Deep dives on the philosophy of sci-fi projects.
- Comment on Jeff Winger saying: "I discovered at a very early age that if I talk long enough, I can make anything right or wrong." is the most Reddit shit ever. 2 months ago:
Embrace the Void.
- Comment on Jeff Winger saying: "I discovered at a very early age that if I talk long enough, I can make anything right or wrong." is the most Reddit shit ever. 2 months ago:
Did you remember that because you’ve watched that episode way too many times or because you listen to a certain philosophy podcast that used it in their bumper for a very long time?
- Comment on Do not look at this if you live in Germany. 😐 2 months ago:
I don’t know that the NRA can really be included in that anymore. The administration has been very clear that it does not support gun rights. And the NRA did speak up, as much as their completely depleted budget would allow, against any idea that you can’t bring a gun to a protest.
The problem, in part, is that the you, the NRA has been completely neutered. Not by the bureaucrats of New York. Not by the insurance agencies. Not gun owners that are members. But by their own corrupt policies that drained their resources dry.
The NRA is no longer a factor in anything. They created their own cold dead hands.
- Comment on A joyful reminder 2 months ago:
I don’t like you.
- Comment on Without hierarchies/authority figures, the bootlickers would be totally lost. 🤠 2 months ago:
- Comment on Ah, customer service 3 months ago:
All that cellphone stuff and the defense contractor were all service/tech/helpdesk.
Much less script based. Maybe you get a script for day one of some launch but otherwise you are on your own in most competent operations once you are out of training and shadowing.
But in sales the script is god until you break free and hit those KPI.
- Comment on Ah, customer service 3 months ago:
“You go to war with the autism you have, not the autism you want.” – Not Donald Rumsfeld
- Comment on Ah, customer service 3 months ago:
Funny thing about that. One of my jobs was with the absolutely most rigid follow the script places to have ever existed. The radio ratings. Not only could you never not follow the script verbatim but between calls you could read nothing but the handbook. Countless people must have read this thing cover to cover over the years. But, apparently, not one person had ever understood what they were reading or proof read it. I found 21 errors. And in one of those errors was a little bit of text that explicitly stated to never read the script verbatim.
In most centers the follow the script thing is for newbies. Then you don’t meet the KPI numbers and they threaten you. Then people get desperate and stop following the script. If they get results then no one cares about the script anymore. The top performers never follow the script.
And as a general rule the absolute top performer not only doesn’t follow the script but is a compulsive liar. But they get results and the returns are justified by the sales.
Except at the radio ratings place. Follow the script or die. Even if the handbook has one tiny section that says don’t follow the script.
- Comment on Ah, customer service 3 months ago:
I left the building each day and left it behind me. One time my roommate worked at the same call center. I was so good about leaving work behind that I forgot to tell her about a bomb threat we had had 2 months before that wasn’t on her shift.
- Comment on Ah, customer service 3 months ago:
Autistic. But close enough. I sold monthly shareware subscriptions on CDs, Highlander TV show video sets and trenchcoats, animal videos, long distance, gay men’s clothing, bedding sets, golf clubs, did tech support from the days of the Nokia through birth of the BlackBerry, iPhone, Android etc, saw the death of the Windows phones and even spent time at a defense contractor. I’m one of the most overqualified Helpdesk/CS/TS call center people ever.
- Comment on Ah, customer service 3 months ago:
As a two decade veteran of call centers I have had this happen to me.
- Comment on Anyone in tech confirm? 4 months ago:
I was a nix admin. For two decades. Printers are banned in my house. My only IoT device is a Roku stick. I have 6 geese, 4 ducks, 14 chickens, too many cats, one acre, a number of raised beds, fruit trees and grape vines. I’m now a handyman.
I fit the profile.