Comment on Daily Discussion Thread: 👙🧼🪣 Tuesday 3 December

• MeanElevator@aussie.zone ⁨1⁩ ⁨month⁩ ago

  I’m kind of disappointed that my GP doesn’t have a follow up system themselves to ensure things are received.

  Seems to be sorted now, but very frustrating.

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  • Nath@aussie.zone ⁨1⁩ ⁨month⁩ ago

    I have a friend who is a GP and partner in a medical centre. I dropped in to visit him once, and it was a real eye-opener as an IT person. Their IT was a shambles. The four senior Doctors have a share in the business and hire every other employee. They all had their own computers / not purchased through a central procurement point. The center itself had computers and a records system, but it was super basic in terms of what a real IT department would set up. Just PCs plugged into a central switch and a single server running whatever software the business runs on. It was a small business, basically. Security was not up to scratch (no firewall at all for internal traffic/ just the consumer grade router NATing external traffic). Email was just hosted with Microsoft 365 with an off-the-shelf config. Fax was literally the phone line plugged into the receptionists printer.

    I assume they were great at the doctory bits. But their IT was amateur hour.

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    • anotherspringchicken@aussie.zone ⁨1⁩ ⁨month⁩ ago

      That’s a real worry where sensitive medical data is concerned

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      • Nath@aussie.zone ⁨1⁩ ⁨month⁩ ago

        I should state that the records stuff itself was via some sort of cloud-based SaaS company accessed through a browser. No medical records were kept onsite.

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    • TinyBreak@aussie.zone ⁨1⁩ ⁨month⁩ ago

      have provided support for medical industry in the past. This is so accurate. Even when they did purchase a solution they’d hang onto it YEAR beyond what it was originally scoped for and still expect it to run like new. Dumbest profession i ever supported TBH.

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      • Nath@aussie.zone ⁨1⁩ ⁨month⁩ ago

        There are dumber. I supported an alliance of car yards. Those were the dumbest profession I ever supported. Managers who somehow failed upward into their roles and were dumber than a box a of hammers. Mechanics who had (and needed) Windows XP in the workshop. Car salespeople who would ignore everything in their email that wasn’t “I want to buy a car”, even if the message was as bold as possible “If you don’t click this button by x time your email will not work on Monday”. Guess how mad they were at me on Monday? 🙄

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