Comment on Tech support for mum

connaisseur@feddit.org ⁨5⁩ ⁨hours⁩ ago

• IWW4@lemmy.zip ⁨3⁩ ⁨hours⁩ ago

  LOoooooooooooooOOOOLLLLL

  Then she will just forget the password to the password manager.

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• whaleross@lemmy.world ⁨4⁩ ⁨hours⁩ ago

  She needs to keep track of two-three passwords. Yet every time it is “how should I know the password?” I don’t think it would make any difference if it was only one and a password manager adds one more layer of confusion when I’m doing remote tech support over the phone.

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  • MarieMarion@literature.cafe ⁨1⁩ ⁨hour⁩ ago

    My mom, every time she needs to re-enter her Gmail password: “I’m pretty sure there’s never been a password on my email thing.”

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  • mike_wooskey@lemmy.thewooskeys.com ⁨4⁩ ⁨hours⁩ ago

    I share your frustration. Both of my parents have multiple sheets of paper next to their computers with “all” of their papers written on them, but when they need tech sorry (i.e., me), the password they need it never on there.

    Have you considered the possibility that this could be a subconscious act by your mom to communicate with you, a way to ensure she gets to talk to you more frequently than otherwise?

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    • whaleross@lemmy.world ⁨4⁩ ⁨hours⁩ ago

      We talk on the phone at least once a week. Unfortunately I think she is getting old.

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      • starlinguk@lemmy.world ⁨4⁩ ⁨hours⁩ ago

        Shit (and menopause) happens. Time for post it notes.

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  • starlinguk@lemmy.world ⁨4⁩ ⁨hours⁩ ago

    I’d say tell her to write it down, but my MIL always writes them down wrong.

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  • teft@piefed.social ⁨2⁩ ⁨hours⁩ ago

    That’s when you set her up with a passphrase instead of a password. Much easier to remember “The password is open sesame 143!” than “dkkfuY665&k)”

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    • whaleross@lemmy.world ⁨1⁩ ⁨hour⁩ ago

      She decided on them herself, I know them and they are veeery easy for her to remember. A passphrase would be much more confusing for my old mum that was upset when she got her new phone that the keyboard was not alphabetical and only accepted after resistance that neither was it on her old phone.

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• MentalEdge@sopuli.xyz ⁨3⁩ ⁨hours⁩ ago

  My moms password manager, is just my password manager. (That’s not entirely true, she did figure it out eventually, but for a while there I was simply saving all her account passwords in my manager.)

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• franzbroetchen@feddit.org ⁨5⁩ ⁨hours⁩ ago

  Won’t work, they’ll refuse to learn how that works and ask even more questions afterwards

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