Comment on Why would anyone doordash food from a place that already does delivery?

slazer2au@lemmy.world ⁨10⁩ ⁨hours⁩ ago

• Lost_My_Mind@lemmy.world ⁨9⁩ ⁨hours⁩ ago

  Why order online at all? I call them, on the telephone. I assume they’re answering on a landline.

  Then I say “Heeeeeey, I want a pizza, here’s my address, make it happen, captain!”

  And then we need to get more info, because saying “here’s my address” doesn’t actually give them my address, and they still need to know size and toppings.

  But then they tell you an estimated wait. Eventually they send out a driver. If the wait is 15 minutes longer than the estimated wait, you call back, and be polite. You just say “heeeey, just checking on my order?”

  And they say “Oh shit! Tony was smoking crack behind the dumpster again! We’ll run yours out asap!”

  And then you get your pizza.

  source

  • NotAnonymousAtAll@feddit.org ⁨9⁩ ⁨hours⁩ ago

    I call them, on the telephone.

    So your username is accurate.

    source
  • KoboldCoterie@pawb.social ⁨9⁩ ⁨hours⁩ ago

    This is likely more disruptive and annoying for the people working there, who then have to manually create a ticket and enter it into their ordering system, vs. an online order that does that automatically.

    source

    • Thwompthwomp@lemmy.world ⁨6⁩ ⁨hours⁩ ago

      What a strange take. I get that being interrupted with a phone does cause a context switch, but so would coming in and ordering. Or picking up pizzas to deliver. And also, for me I just think of answering the phone as part of the job at a pizza joint. So many memories of sitting in lobbies waiting hearing the constant “hello papa johns” drone on. I do concede I’m old though.

      source
    • Tiresia@slrpnk.net ⁨9⁩ ⁨hours⁩ ago

      On the other hand, they actually get to talk to the people they make food for which is a nice human moment, the restaurant doesn’t lose money to some shitty app company, you might be more likely to give a good tip to somoene you speak to, and the workers get paid by the hour. As long as there’s at least one worker who enjoys taking calls as a way to get a break from the kitchen, everybody benefits.

      source

      • swab148@lemmy.dbzer0.com ⁨3⁩ ⁨hours⁩ ago

        I work at a Domino’s. We all avoid the phone like the plague, it’s the one thing that will make everyone in the store suddenly very busy, playing the “not it” game.

        source
  • slazer2au@lemmy.world ⁨6⁩ ⁨hours⁩ ago

    Because some people don’t like to make phone calls.

    source
  • one_old_coder@piefed.social ⁨9⁩ ⁨hours⁩ ago

    How do you pay? Most people who deliver have an independent status and carry no cash.

    source

    • Lost_My_Mind@lemmy.world ⁨8⁩ ⁨hours⁩ ago

      I pay cash all the time. If you’re talking about doordash, sure. They might not carry cash. I don’t use apps.

      Also, these delivery guys aren’t independant. If you order from Toms Pizza, and you call them directly, you get a delivery from an employee of Toms Pizza. If you order the same day and time every week, you’ll likely get the same driver every week.

      If you order through doordash, who knows who’s going to deliver?

      source
  • Tharkys@lemmy.wtf ⁨9⁩ ⁨hours⁩ ago

    Weird, I have had this conversation.

    source
• Steve@communick.news ⁨9⁩ ⁨hours⁩ ago

  I wouldn’t call it being lazy when one app already contains your payment details, and is a familiar interface. Why go through the hassle of ordering on the restaurant site, which may not allow ordering without an account or have a horrid order portal?

  Because they charge more, and the local business gets less of it.

  source

  • slazer2au@lemmy.world ⁨7⁩ ⁨hours⁩ ago

    And that is what you pay for the convenience

    source