Maybe reach out to your state AG before going the small claims court. Report them for anti-consumer behavior. Frequently, the notice saying they’ve received a complaint and asking for what’s up is enough to get them to change tune immediately.
Comment on [deleted]
ThisIsFineDotJpeg@sh.itjust.works 10 months ago[deleted]
FuglyDuck@lemmy.world 10 months ago
Lyra_Lycan@lemmy.blahaj.zone 10 months ago
Did you choose to pay with installments for the laptop, is that why they’ll get money from you? For the privilege of not having the product…
ThisIsFineDotJpeg@sh.itjust.works 10 months ago
[deleted]Lyra_Lycan@lemmy.blahaj.zone 10 months ago
Ah I understand now, I was a little slow to get that the “loan” is the $700 and it won’t be repaid for a while… Damn. Well I hope the next update is a positive one! YMMV but I’ve learned that harassing customer service often works, by chasing it up with another email every few days to however often you can handle it
_haha_oh_wow_@sh.itjust.works 10 months ago
If you exhaust all other options, what else can you do?
baronvonj@lemmy.world 10 months ago
This is actually where Twitter was good. I would always get a better response with a public @ mention to the company on Twitter.
_haha_oh_wow_@sh.itjust.works 10 months ago
I had a similar experience with Reddit and ENGWE after their faulty front fender broke my fucking arm.
baronvonj@lemmy.world 10 months ago
good luck with getting the PT covered!