Comment on Update to last week's BestBuy Shenanigan. They refused to refund me after not delivering me the stuff I ordered after a so-called "investigation".

• _haha_oh_wow_@sh.itjust.works ⁨1⁩ ⁨day⁩ ago

  If you exhaust all other options, what else can you do?

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  • baronvonj@lemmy.world ⁨1⁩ ⁨day⁩ ago

    This is actually where Twitter was good. I would always get a better response with a public @ mention to the company on Twitter.

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    • _haha_oh_wow_@sh.itjust.works ⁨1⁩ ⁨day⁩ ago

      I had a similar experience with Reddit and ENGWE after their faulty front fender broke my fucking arm.

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      • baronvonj@lemmy.world ⁨1⁩ ⁨day⁩ ago

        good luck with getting the PT covered!

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• FuglyDuck@lemmy.world ⁨1⁩ ⁨day⁩ ago

  Maybe reach out to your state AG before going the small claims court. Report them for anti-consumer behavior. Frequently, the notice saying they’ve received a complaint and asking for what’s up is enough to get them to change tune immediately.

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• Lyra_Lycan@lemmy.blahaj.zone ⁨1⁩ ⁨day⁩ ago

  Did you choose to pay with installments for the laptop, is that why they’ll get money from you? For the privilege of not having the product…

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  • ThisIsFineDotJpeg@sh.itjust.works ⁨1⁩ ⁨day⁩ ago

    One time single payment. If I were in such a financial position that I need to pay in installments, I’d either just (a) get a cheaper laptop, or (b) just postpone it for a few months, since phones are essentially replacing most of the functions of a computer, and its more of a “want” than a “need” (for watching tv shows and movies and maybe some light gaming), phone screen is too small, but if money is an issue, I’d skip it and begrudgingly watch on my tiny phone screen lol.

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