Maybe reach out to your state AG before going the small claims court. Report them for anti-consumer behavior. Frequently, the notice saying they’ve received a complaint and asking for what’s up is enough to get them to change tune immediately.
One time single payment. If I were in such a financial position that I need to pay in installments, I’d either just (a) get a cheaper laptop, or (b) just postpone it for a few months, since phones are essentially replacing most of the functions of a computer, and its more of a “want” than a “need” (for watching tv shows and movies and maybe some light gaming), phone screen is too small, but if money is an issue, I’d skip it and begrudgingly watch on my tiny phone screen lol.
ThisIsFineDotJpeg@sh.itjust.works 1 day ago
That means BestBuy effectively gets a $700+ dollars interest free loan from me for a few months, since courts take months.
_haha_oh_wow_@sh.itjust.works 1 day ago
If you exhaust all other options, what else can you do?
baronvonj@lemmy.world 1 day ago
This is actually where Twitter was good. I would always get a better response with a public @ mention to the company on Twitter.
_haha_oh_wow_@sh.itjust.works 1 day ago
I had a similar experience with Reddit and ENGWE after their faulty front fender broke my fucking arm.
FuglyDuck@lemmy.world 1 day ago
Maybe reach out to your state AG before going the small claims court. Report them for anti-consumer behavior. Frequently, the notice saying they’ve received a complaint and asking for what’s up is enough to get them to change tune immediately.
Lyra_Lycan@lemmy.blahaj.zone 1 day ago
Did you choose to pay with installments for the laptop, is that why they’ll get money from you? For the privilege of not having the product…
ThisIsFineDotJpeg@sh.itjust.works 1 day ago
One time single payment. If I were in such a financial position that I need to pay in installments, I’d either just (a) get a cheaper laptop, or (b) just postpone it for a few months, since phones are essentially replacing most of the functions of a computer, and its more of a “want” than a “need” (for watching tv shows and movies and maybe some light gaming), phone screen is too small, but if money is an issue, I’d skip it and begrudgingly watch on my tiny phone screen lol.