Submitted 1 year ago by Lifecoach5000@lemmy.world to [deleted]
It doesn’t seem like there’s an option to get email notifications when reports are submitted to a community that you moderate.
Do you just use the website and keep an eye on report notifications that way?
I just happen to check the little notification thingy whenever I’m on Lemmy on desktop. I’m not always the quickest mod to respond, but whenever I’m the first to see it, I take care of it.
If one of the Lemmy apps were to add push notifications for reports, it would be much simpler.
Yeah this is what I’m waiting/hoping for - or at least email notifications but I guess that falls into the hands of the true devs.
It’s not integrated into any of the apps I use, so I use a mobile browser. There’s a shield icon that appears next to the notification bell icon. It’s essentially another inbox that shows the reporter, reportee, post, community, and reason for reporting. I still have to manually click the post and decide what to do (ie, remove, ban, nothing), and then go back to the mod inbox and click a Resolved (like a “read”) button.
I mostly use the desktop interface, so I’ll see if there are any reports in the upper right corner.
On the alexandrite interface there’s a reports button that shows all the reports etc.
It would be great to have an RSS feed of reports in a community. This way it can be piped into external tools and notification mechanisms.
for our admin team, we’re using a bot to message a matrix room when content is reported and reacting to the message when it’s been handled.
this could be done pretty much the same way on mod level, though this is certainly not easily accessible to everyone due to the hosting involved.
and all of this is only relevant or you even receive reports about content in the first place. if you moderate a community on another instance, though luck unfortunately, as they currently do not federate.
Ah right on that’s a cool idea!
I'm on kbin, but same deal. Have to go to the website and check.
Nemo@midwest.social 1 year ago
I’ve never gotten any, sorry.
Kolanaki@yiffit.net 1 year ago
Same here, and considering I have seen plenty of posts naturally on the bigger of the two communities I am a mod for, I have to question if people are not reporting or if the report thing is just broken.
RightHandOfIkaros@lemmy.world 1 year ago
People probably aren’t reporting. AFAIK, reporting isn’t anonymous and there are not pre-setup reasons for reporting.
If a person can’t submit an anonymous report by selecting the reason from a dropdown, thats too much effort for them and it’s easier to just not report and assume a moderator will see the problem and eventually correct it.
justlookingfordragon@lemmy.world 1 year ago
That should be easy to test tho. Just ask someone you trust to report a random post in the community and see what happens - but maybe tell the other mods in the community first so they, too, know that it is just a test and not a real report.
Fair warning tho: at least DM’ing from one instance to another does not seem to work properly at the moment and it might be the same for reports, so it is possible that reports from users on the same instance as you go though, while others never reach the mods.
PS: If you need someone to conduct a test for you, I’d be willing to do it ;)