Why does Sync not display some comments?

Submitted ⁨⁨5⁩ ⁨months⁩ ago⁩ by ⁨Blyfh@lemmy.world⁩ to ⁨[deleted]⁩

I’ve posted something today and somehow Sync gives me notifications in my message box for replies to that post, but when I open the post, it can’t find any. I can interact with them just fine in the message message box and in the browser. But in Sync on the post, the number of replies is shown to be 4, while the comment section states that no replies have been found.

This happened before and also in other posts with some replies, but I just shrugged it off as common federation issues. But the people replying can be found when I open the post in my browser under the lemmy.world instance, so it’s not due to my instance not finding them.

What’s happening here? This seems like a Sync problem. Should I move to another mobile frontend?

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Comments

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viking@infosec.pub ⁨5⁩ ⁨months⁩ ago
Comments are cashed until you reload, to reduce the traffic. Open the comments view of the post and pull down to refresh, then you should be able to see them all.

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- br3d@lemmy.world ⁨5⁩ ⁨months⁩ ago
  I’ve just tested this and it didn’t work. I think this issue, of posts saying there is 1 comment when there are none, is some sort of Lemmy-wide issue. It drives me crazy, as it’s impossible to know whether posts have a comment or not without looking at each individually.
  
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  - FlihpFlorp@lemm.ee ⁨5⁩ ⁨months⁩ ago
    I think it’s a lemmy thing cus I’m on voyager and sometimes I’ll see an empty comment section when there’s like 1-5 comments sometimes
    
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  - JackDark@lemmy.world ⁨5⁩ ⁨months⁩ ago
    If you’re specifically seeing that there’s one comment, but there are none when you open the comments, The two most likely scenarios seem like the posts are for videos and you have pipe links hidden in the settings, or you have an active user blocked.
    
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  - Blyfh@lemmy.world ⁨5⁩ ⁨months⁩ ago
    Why does this specific issue only happen to Sync then? I know that some things simply won’t load because they aren’t federated on your instance, which is not only a Lemmy-wide, but a Fediverse-wide issue. But this only applies to some the comments, but not the ones that I can see just fine in my browser.
    
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- Blyfh@lemmy.world ⁨5⁩ ⁨months⁩ ago
  Doesn’t work. Sync just can’t load them.
  
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Willy@sh.itjust.works ⁨5⁩ ⁨months⁩ ago
do you have a lot of blocked people?

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- Blyfh@lemmy.world ⁨5⁩ ⁨months⁩ ago
  Absolutely not. I have maybe one blocked account – and that was a spambot.
  
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lemmefixdat4u@lemmy.world ⁨5⁩ ⁨months⁩ ago
I also see this. The only way I can see the missing comments is by sharing the link to a web browser. Then the missing comments can be read in the browser.

Another variation of this issue is when a comment has collapsed replies. For instance, I see “3 replies” beneath a comment. When I tap it, it disappears, but no replies are shown. Again, I can read them if I share the link to the thread to a browser.

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- Blyfh@lemmy.world ⁨5⁩ ⁨months⁩ ago
  Yess!!
  
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