Most corporate bill portals I’ve personally used were terrible and charged me a significant convenience fee for using them.
Comment on Ok boomer
AuntieFreeze@lemmy.world 11 months ago
Boomer uncle literally drives his electric bill payment to the local office to pay it when they have a perfectly fine online portal.
Same exact response ‘that’s someone’s job’ like the employee actually has a say.
rickyrigatoni@lemm.ee 11 months ago
AuntieFreeze@lemmy.world 11 months ago
None of my utilities charge a fee. Seems foreign to me. Usually only the bmv charges one online.
hOrni@lemmy.world 11 months ago
You’re kidding, right? Are You trying to tell me, You physically walk somewhere to pay Your electricity bill? Are You also using cash to do it?
phx@lemmy.ca 11 months ago
Well, the funny thing is… it IS somebody’s job, and they get paid for it. There more they push “self service” the less workers they’re hiring and paying wages to, and the more your ever-increasing grocery bill just goes to pad some executive’s bonus so they can buy a bigger boat or whatever.
dan@upvote.au 11 months ago
[deleted]hydrospanner@lemmy.world 11 months ago
Well…fuck em, I guess!
If they’re charging so much that the local govt needs to pass that on in the form of a $5 fee on a $9 payment, they’re either gouging, or have an unsustainable business model.
Either way, fuck 'em.
GOTFrog@lemmy.dbzer0.com 11 months ago
Most of them are useless and horruble ti use. Don’t get me wrong I love the cinvinience, but they need to hire competant designers/dev.
hydrospanner@lemmy.world 11 months ago
There’s no justification from a pure convenience standpoint, but I could respect the pettiness if the electric company ran their shit like one local government office in my hometown, where there was this small annual fee they charged like $9 for…but then to pay it, you could either mail in a check, hand deliver cash or check or card…or pay online…where they added a $5 “convenience fee” to a sub-$10 payment.
You bet your ass that I paid that shit in person every year, in loose change, and requested a receipt (which they had to write up manually because they didn’t have a system to process and print one).
Wogi@lemmy.world 11 months ago
I live by this philosophy
If you charge me more to make both our lives easier, I will make both our lives harder out of spite.
tektite@slrpnk.net 11 months ago
Now do Ticketmaster
Wogi@lemmy.world 11 months ago
I would but arson is a crime
IMongoose@lemmy.world 11 months ago
My city’s water bill went from a free online portal to a shittier one with a fee. I pay it by check now out of pettiness.
anachronist@midwest.social 11 months ago
Yeah I refuse to pay a “convenience fee.” I’ll mail a f*ing check if they try to charge me.
AuntieFreeze@lemmy.world 11 months ago
No fee for the portal. His only justification was it is some human interaction, which is fine. Just feels like a boomer mentality.
Hell, you can even pay through a check via the banks online portal. Dude doesn’t have a cell phone and never has.