Because no one agreed to pay that when they were ordering. Imagine being a on budget for a night out and getting this extra charge outta nowhere
Comment on higher wages for the servers... by the customers. Fnbs
WoahWoah@lemmy.world 1 year agonew_acct_who_dis@lemmy.world 1 year ago
WoahWoah@lemmy.world 1 year ago
Yes, that makes total sense. I just hadn’t thought it through.
IdleSheep@lemdro.id 1 year ago
Imagine you only have 10 dollars on you and buy a 9.99 item off the menu because of it, only to discover at the register there’s a 20% service fee. Not very a very pleasant customer experience, is it?
aesthelete@lemmy.world 1 year ago
Thank God where I live this is completely illegal. The prices on the menus are always the final price.
^ This is the answer folks…this type of bullshit legalese in restaurants should not be legal.
atticus88th@lemmy.world 1 year ago
Also it costs far too much for the owner to reprint all those menus with higher prices. And to update all the food delivery apps… fuhgeddaboudit
CmdrShepard@lemmy.one 1 year ago
But they can afford to reprint the menu to include a note about the 18% service charge or when their item prices increase ‘organically?’ This is a BS excuse.
aesthelete@lemmy.world 1 year ago
It has nothing to do with the cost of re-printing menus, because they have to do that anyway to put the legalese on there about the percentage surcharges.
bobo@lemmy.world 1 year ago
Because the price on the menu then appears lower than what the customer actually pays. It’s completely misleading.
WoahWoah@lemmy.world 1 year ago
Ohhh, that’s a really good point. I didn’t think about that. This hasn’t happened where I live. Thanks for helping me understand. That IS really misleading.
raptir@lemm.ee 1 year ago
And even if it’s on their printed menu, you might look at the menu on Google Maps and see one place has a dish for $20 and another place had the same dish for $24. You go to the cheaper place and sit down and see the 18% fee. Are you necessarily going to leave and go to the other one?
Shush@reddthat.com 1 year ago
I would probably leave and just go home. I wouldn’t be in the mood to eat anymore.
aesthelete@lemmy.world 1 year ago
It’s usually on the menu but it’s in fine print under an asterisk.
It’s alarmingly common (though not usually as high as 18%), and ought to be fucking illegal.