Because no one agreed to pay that when they were ordering. Imagine being a on budget for a night out and getting this extra charge outta nowhere
Comment on higher wages for the servers... by the customers. Fnbs
WoahWoah@lemmy.world 10 months agonew_acct_who_dis@lemmy.world 10 months ago
WoahWoah@lemmy.world 10 months ago
Yes, that makes total sense. I just hadn’t thought it through.
IdleSheep@lemdro.id 10 months ago
Imagine you only have 10 dollars on you and buy a 9.99 item off the menu because of it, only to discover at the register there’s a 20% service fee. Not very a very pleasant customer experience, is it?
aesthelete@lemmy.world 10 months ago
Thank God where I live this is completely illegal. The prices on the menus are always the final price.
^ This is the answer folks…this type of bullshit legalese in restaurants should not be legal.
atticus88th@lemmy.world 10 months ago
Also it costs far too much for the owner to reprint all those menus with higher prices. And to update all the food delivery apps… fuhgeddaboudit
CmdrShepard@lemmy.one 10 months ago
But they can afford to reprint the menu to include a note about the 18% service charge or when their item prices increase ‘organically?’ This is a BS excuse.
aesthelete@lemmy.world 10 months ago
It has nothing to do with the cost of re-printing menus, because they have to do that anyway to put the legalese on there about the percentage surcharges.
bobo@lemmy.world 10 months ago
Because the price on the menu then appears lower than what the customer actually pays. It’s completely misleading.
WoahWoah@lemmy.world 10 months ago
Ohhh, that’s a really good point. I didn’t think about that. This hasn’t happened where I live. Thanks for helping me understand. That IS really misleading.
raptir@lemm.ee 10 months ago
And even if it’s on their printed menu, you might look at the menu on Google Maps and see one place has a dish for $20 and another place had the same dish for $24. You go to the cheaper place and sit down and see the 18% fee. Are you necessarily going to leave and go to the other one?
Shush@reddthat.com 10 months ago
I would probably leave and just go home. I wouldn’t be in the mood to eat anymore.
aesthelete@lemmy.world 10 months ago
It’s usually on the menu but it’s in fine print under an asterisk.
It’s alarmingly common (though not usually as high as 18%), and ought to be fucking illegal.