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Comment on Don't worry, we only lost the dangerous parts... not something personal like your dob

squirmy_wormy@lemmy.world ⁨11⁩ ⁨months⁩ ago

Isn’t the bulleted list the stuff that was lost? They say “we don’t have govt id stuff so that can’t be stolen, the CC info wasn’t affected, here’s the info that was potentially hit”

This seems like a great email to get.

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cybervseas@lemmy.world ⁨11⁩ ⁨months⁩ ago
I don’t think people understand the impact of IMEI and SIM serial being compromised. I’m not sure I fully do, either. This feels like when a mechanic gives you too much technical information that you don’t know how to process.

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- squirmy_wormy@lemmy.world ⁨11⁩ ⁨months⁩ ago
  I definitely don’t either, but I sense that the email itself is supposed to be the infuriating part here. The scenario is mildly infuriating for sure, but the email itself is still about as good as you can get in my opinion. Quick, clear about what could be hit.
  
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- can@sh.itjust.works ⁨11⁩ ⁨months⁩ ago
  I was also wondering this. How often is this information available to apps/websites?
  
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  - cybervseas@lemmy.world ⁨11⁩ ⁨months⁩ ago
    Mint is a mobile carrier so they have this information about your phone.
    
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    can@sh.itjust.works ⁨11⁩ ⁨months⁩ ago
    But is this something only carriers would normally have access to?
    
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corsicanguppy@lemmy.ca ⁨11⁩ ⁨months⁩ ago
I thought it was a nice tidy list too.

How is it so hard for people to read?

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- Alto@kbin.social ⁨11⁩ ⁨months⁩ ago
  People really, really hate clicking past the post, even if it's just to a screenshot.
  
  Heaven forbid its an article
  
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- Nighed@sffa.community ⁨11⁩ ⁨months⁩ ago
  My bad, app wasn’t showing the entire image. I need to try the other apps.
  
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FuglyDuck@lemmy.world ⁨11⁩ ⁨months⁩ ago
To clarify for people wondering, SIM and IMEI information is how the system knows your phone is… your phone.

Cloning it is supposed to be hard, but with it, they can receive 2FA messages like “Is This You? Text Y back!”.

It’s actually super easy, if they have enough information, to convince a carrier’s customer service that they are you (remember… never work the system when you can work the people who manage it.)

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