The 100% won’t do a damn thing.
viking@infosec.pub 1 day ago
I hope you did report the matter to the police regardless?
_haha_oh_wow_@sh.itjust.works 1 day ago
viking@infosec.pub 1 day ago
Doesn’t matter, you need the report as proof for the chargeback.
Kyrgizion@lemmy.world 1 day ago
You know they’re just going to drown you in “civil matter” shit as soon as you try.
jbloggs777@discuss.tchncs.de 1 day ago
The cops won’t actually do anything, but you will have a case #. Theft is a crime, and crime should be reported.
prex@aussie.zone 1 day ago
I hope you reported bestbuy to the police - or at least your bank.
ThisIsFineDotJpeg@sh.itjust.works 1 day ago
I had a bad experience with the police with a, in my view, an unjustified arrest a few years ago. Not to mention, cops didn’t do anything when someone strong-arm robbed my mother. Nor when someone stole her identity, even when she has a possible address of the perp and a phone number. Nor when that time someone was banging on my door in the middle of the night, either harassing us, or potentially trying to break in (my parents run a small bussiness, so perhaps it’s someone with a grudge that found our address), I called the police and those people banging on my door left right before the police came, possibly because they saw the cops coming, I had a video of them sitting on my doorsteps for half an hour, trying to peek in the house, through the mail slot and the windows, and just aggressively banging on the door every few minutes. Its not soliciting either, they didn’t have a clipboard or anything like that. So anyways, they before the police came. I told the officers what happened, I said I had a video. My whole family was home and they also explained the same thing. The cops just said something along the lines of kparaphrased): “So they didn’t break in right?” and wouldn’t even take the videos we have to just store in it their database for future references. Like I wasn’t even asking them to investigate, just to record it into the police records. They wouldn’t care. They said we shouldn’t have called because “no crime have occured”. I mean, like: two complete strangers stood outside my house in the middle of the night and banged on the door for half an hour that’s fucking harassment. I have a video, and they won’t even take it.
So I ended up just saying “Sorry to bother y’all, have a good rest of the night” so I don’t get shot, but deep inside, I just felt like shit for even bothering to call. Like good thing they didn’t actually try to break in, but what if they had?
And can I mention how they took like 30 minutes to respond to a possible home invasion? (well I know they didn’t end up breaking in, but they could have)
So after all this, seeing someone in police uniform gives me PTSD (not literally ptsd, but you know what I’m saying). In my city, there are no “online reports” yet, I have to go to a police station or call for them to send an officer to take the report. Nah fam, that’s just gonna be “it’s a civil matter, please don’t bother us again”. Besides, I never even obtained possession of the item, it arrived on a neighbor’s doorsteps very briefly, and never really left the posession of the driver. So it’s really the driver stealing from Doordash, Doordash failing to fullfill their agreement with BestBuy, and BestBuy failing to fullfill their agreement with me.
I would probably have to actually try talk to the police if the Bank fucks with me. But until then, I’m trying to minimize police contact as much as possible given the um… recent unstable political situation here in the US.
If I got robbed in ths street, that’s a different story. The police would probably at least file the report. But not getting a package? The cops would laught in my face and tell me to contact the merchant and/or the financial institutions first.
Brkdncr@lemmy.world 1 day ago
File a police report. Your bank isn’t going to help you without it.
ThisIsFineDotJpeg@sh.itjust.works 1 day ago
I might have to, ugh. But at least I tried dealing with BestBuy first so now the cops can’t just say “civil matter” and tell me to get out.
Its a last resort for me, I wouldn’t go to the police as a first option. I try to exhaust other options first.
Rhynoplaz@lemmy.world 1 day ago
Fuck the police. Adding them to any situation is guaranteed to make everything worse.
invertedspear@lemmy.zip 1 day ago
Someone stole your purchase, police should never call that a civil matter. Cops aren’t going to help anyway, but without the police report neither is BB, DD and ultimately your bank because the lack of getting police involved makes it look like you are committing fraud. Get the police report and get it to your bank before the back concludes their investigation because it’s harder to reopen one once it’s closed.