I use delivery services because restaurants have terrible phone service. It’s always their cousin Mumbles who answers the phone, surrounded by people banging on pots and pans. He doesn’t read my order back to me to make sure it’s correct. He doesn’t tell me how much it’s going to be. He doesn’t tell me how long it’s going to take. So I have no idea if I’m going to get the right food, if it will be the right temperature, and if I have enough cash to pay the driver.
And there’s no way I’m going to give out my credit card info to some guy I don’t know.
Pyr_Pressure@lemmy.ca 1 month ago
The pizza place has free delivery because the cost is built into the pizza and people who pick up at the store pay that even though they don’t get delivery. Using a private delivery service they charge more because they don’t get a piece of the ‘pie’ so you’re basically paying twice for delivery.
TempermentalAnomaly@lemmy.world 1 month ago
Except there’s a local market price for that pizza. If your pizza is on par with a pizzeria two minutes away and doesn’t do free delivery, you can’t charge more. You’ll lose all your pickups to them.
Pyr_Pressure@lemmy.ca 1 month ago
Except that other pizzeria two minutes away isn’t only pricing it’s pizza for walk-ins either, it’s offering free delivery to steal the customers further away from the other pizzeria. They both would have the charge built into their pizza, so it’s irrelevant. Unless that pizzeria doesn’t do any delivery at all, in which case the first pizzeria doesn’t have to worry much as it has all the business for people who don’t want to come in and pick up pizza.
TempermentalAnomaly@lemmy.world 1 month ago
This only makes sense if they are trying to grow and customers are rational actors at every purchase point. Neither is true in this situation. And it’s obvious because there pizzerias that have delivery fees in the same marketplace as ones with free deliveries.
Jarix@lemmy.world 1 month ago
Your pizza/chinese food that have in house delivery dont give 10% discount for picking it up? Thats weird