Ha. Corporations. TD bank did this to my kids Savings Accounts. When in one day and accounts had been archived due to lack of deposit or withdrawal activities. Like WTF they are 8,10, 14, how many transactions did you expect they’d make.
Gamer complained that he turned on his old PS3 for MGS 4 and found out that Sony had disabled his account - he lost his games due to prolonged inactivity
Submitted 12 hours ago by stormcrash@sopuli.xyz to technology@beehaw.org
Comments
BCsven@lemmy.ca 4 hours ago
audaxdreik@pawb.social 11 hours ago
What purpose could this possibly serve?
Like I understand if the account consumes some kind of resource like disk space or a limited number of reserved connection slots or something, but an account can’t be more than an entry in a database with associated purchases? Like what is the fucking point?!
HarkMahlberg@kbin.earth 10 hours ago
Any opportunity to get a repeat purchase out of them.
AzuranAurora@piefed.ca 9 hours ago
Man, fuuuuuuuck that. That’s a great way to make me never buy a Sony product again if I was in that guy’s shoes.
troyunrau@lemmy.ca 10 hours ago
Likely old accounts are an exploit vector for hackers. That would be the only reasonable excuse. However someone in the business unit will use this as their lever to make other bad decisions.
audaxdreik@pawb.social 7 hours ago
I had considered that, but that implies they’re holding onto way more sensitive information attached to those accounts than they should. Which is very possible, but even more shitty.
ClassifiedPancake@discuss.tchncs.de 4 hours ago
At least in the EU it is required that data is only stored as long as it is needed and the user actively consents to it. An active consent can expire if the user isn’t engaged for a long time (how long depends on the type of data and service). Obviously it is also required to send warning emails before deleting anything, so I guess this didn’t happen here.
Kissaki@beehaw.org 7 hours ago
There’s security and possible support implications, and a general concept of reducing data use and storage, but I don’t see why they should take precedence for something like this.
Overall, yes, it can’t be significantly more than a few database records sitting around. The avatar image is probably more data than the rest of the account metadata.
lichtmetzger@discuss.tchncs.de 8 hours ago
“he lost his games”
They never belonged to him in the first place. :( At least the PS3 has been hacked to death by now, so it’s easy to just put HEN on it and get all of the games back for free.
k0mprssd@lemmy.zip 5 hours ago
this happened to me when I didnt touch my switch for a couple years. turned it back on, was logged out, tried to log in and failed, went to try and log in on my phone and the site said my account was deactivated. i never got any email saying this happened or was going to happen either. i didnt lose much, most of my switch games were physical, but after that experience I’m never gonna buy a nintendo product again.
DudeImMacGyver@kbin.earth 2 hours ago
Fuck Nintendo!