Submitted 8 months ago by Ultragigagigantic@lemmy.world to [deleted]
https://lemmy.world/pictrs/image/68fb676c-9725-4e4e-89ce-a4cbb79e4cfb.jpeg
Corporations get away with so much putting conflict resolution behind customer service hell.
I don’t blame the workers at all, I’m sure they have “unprecedented call volume” all the time which means short staffed with stressed out people trying their best.
My employer had a policy written for this scenario and warned office workers about non- approved appliances in our cubicles. Anything to cook/heat was spelled out, several examples given. But never an electric griddle, which to me should sort of be the first thing that comes to mind
Yeah it seems like this would be one of the more offensive appliances. I mean something like a coffee maker probably wouldn’t be that bad. Then there’s something like a stand mixer… I’d be interested in the range of appliances such a policy uses as examples of violations.
From memory it was anything with an exposed heat source or high wattage- Toaster, hot plate, personal space heater, microwave, toaster oven, hair dryer, fondue fountain are what come from my memory. (At our desks mind you)
We had at least 3 microwaves in our floors break room, a few toasters, fridges, etc. Thinking about it, it was less about disturbing others or personal injury and more about fire hazards.
Not gonna lie, when I worked help desk this shit wouldn’t have even raised an eyebrow. When my shift started at 5am, we didn’t give a fuck. So long as you answered the calls and helped the client, the shit you had at your desk didn’t matter.
I was gonna say the same thing. I got to tier two sprint tech support (which is just tier one with a hold time) and I was always making food in my cubicle. I didn’t eat during lunch, I just did laps around the building to work off all the shit I ate while I was on calls.
This is my experience with call centers as well
Lucky all of the ones I worked at had a clean desk policy
They wouldn’t even let me have a pen and paper
Return to office, with style!
When I did that work, they encouraged everyone to put people on hold when looking anything up because it reset your call timer and made the numbers look better.
I remember triple clicking hold. That is, putting them on hold for 1 second, taking them off hold for 1 second, then going on a true hold for a minute or two. It greatly lowered the hold time average and it was quick enough they couldn’t hear it happen.
stevedidwhat_infosec@infosec.pub 8 months ago
Bro this is so extra, you KNOW this place is a toxic shit hole if dude went to protest with a whole ass electric griddle lmao
RegalPotoo@lemmy.world 8 months ago
Bonus: you have bacon to bribe the facilities/IT person with when they come round looking for blood after the breaker pops for the 5th time today
Cannibal_MoshpitV3@lemmy.world 8 months ago
Was about to say, that is a fuckton of breakfast sausage he’s got on there. Either he’s sharing, bribing, or he wants to be on My 600 lbs Life before 2025
jaybone@lemmy.world 8 months ago
Is it the breaker or the smoke detector that goes first?