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hydrospanner@lemmy.world ⁨5⁩ ⁨weeks⁩ ago

There’s no justification from a pure convenience standpoint, but I could respect the pettiness if the electric company ran their shit like one local government office in my hometown, where there was this small annual fee they charged like $9 for…but then to pay it, you could either mail in a check, hand deliver cash or check or card…or pay online…where they added a $5 “convenience fee” to a sub-$10 payment.

You bet your ass that I paid that shit in person every year, in loose change, and requested a receipt (which they had to write up manually because they didn’t have a system to process and print one).

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