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toynbee@lemmy.world ⁨5⁩ ⁨weeks⁩ ago

I love self checkout. Conversation with strangers is difficult, slow and often not fun. Separating that aspect from checking out is the best customer service a lot of stores offer.

Some stores near me are removing or disabling self checkout. Apparently this better serves the customer. Can’t quite see how taking away options improves things, but …

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