Comment on "PSN isn't supported in my country. What do I do?" Arrowhead CEO: "I don't know"
henfredemars@infosec.pub 6 months agoI really hope Steam doesn’t consider this “review bombing” and take down such reviews. The response is entirely justified.
Every single one of those reviews missed multiple warnings about the required account linking.
They are false reviews by definition, the store had the requirements listed, and there was a splash screen you had to accept when loading the game.
Every single one of those reviews is someone who made an uneducated purchase, they shouldn’t be defended for their willful ignorance.
Steam shouldn’t sell products in a country where you cannot use them
You’re absolutely correct, how many of those reviews are pointing the blame correctly?
There’s no way Steam is 100% in charge of what regions a game is available in. The publisher absolutely has a say in where, and if it was available in all regions at the start that was on purpose.
Multiple being TWO at most, one nestled in the effectively credits section of the Steam page which almost never contains information pertainant to the purchase of the game, and another nestled in the “Skip over this usually optional content” settings after you have already installed the game. I didnt even know this game was linked to PlayStation in ANY WAY until this whole fiasco. Its only uneducated because it was HIDDEN.
I’m guy buy it just to get a refund just for you
EULA roofie-ing shouldn’t be defended
8ender@lemmy.world 6 months ago
Good guy Valve appears to be quietly figuring out refunds for folks, even though almost all are above the hours played limit
EldritchFeminity@lemmy.blahaj.zone 6 months ago
Reminder that the hours played rule is only a limit for the automated refund system. You can request a refund for a game at any time for any reason. It just has to be manually reviewed and deemed justified by a person.
SchmidtGenetics@lemmy.world 6 months ago
I wonder if it’s more damage control, why are they allowing games to be sold in markets where the mandatory linking wasn’t possible?
Steam should know this limitations, the devs knew about the requirements from Sony, it was listed on the store page since it was listed.
fluckx@lemmy.world 6 months ago
Apparently they recently updated the store to no longer sell in unavailable psn regions.
Kedly@lemm.ee 6 months ago
Its probably BOTH damage control AND Valve being staffed by PC nerds who ALSO dont want toxic console BS infecting the PC Sphere