Comment on "PSN isn't supported in my country. What do I do?" Arrowhead CEO: "I don't know"

• kautau@lemmy.world ⁨6⁩ ⁨months⁩ ago

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  Doing a pretty good job so far

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  • brbposting@sh.itjust.works ⁨6⁩ ⁨months⁩ ago

    lmao rekt

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• henfredemars@infosec.pub ⁨6⁩ ⁨months⁩ ago

  I really hope Steam doesn’t consider this “review bombing” and take down such reviews. The response is entirely justified.

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  • 8ender@lemmy.world ⁨6⁩ ⁨months⁩ ago

    Good guy Valve appears to be quietly figuring out refunds for folks, even though almost all are above the hours played limit

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    • EldritchFeminity@lemmy.blahaj.zone ⁨6⁩ ⁨months⁩ ago

      Reminder that the hours played rule is only a limit for the automated refund system. You can request a refund for a game at any time for any reason. It just has to be manually reviewed and deemed justified by a person.

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    • SchmidtGenetics@lemmy.world ⁨6⁩ ⁨months⁩ ago

      I wonder if it’s more damage control, why are they allowing games to be sold in markets where the mandatory linking wasn’t possible?

      Steam should know this limitations, the devs knew about the requirements from Sony, it was listed on the store page since it was listed.

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      • fluckx@lemmy.world ⁨6⁩ ⁨months⁩ ago

        Apparently they recently updated the store to no longer sell in unavailable psn regions.

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      • Kedly@lemm.ee ⁨6⁩ ⁨months⁩ ago

        Its probably BOTH damage control AND Valve being staffed by PC nerds who ALSO dont want toxic console BS infecting the PC Sphere

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  • SchmidtGenetics@lemmy.world ⁨6⁩ ⁨months⁩ ago

    Every single one of those reviews missed multiple warnings about the required account linking.

    They are false reviews by definition, the store had the requirements listed, and there was a splash screen you had to accept when loading the game.

    Every single one of those reviews is someone who made an uneducated purchase, they shouldn’t be defended for their willful ignorance.

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    • kautau@lemmy.world ⁨6⁩ ⁨months⁩ ago

      Steam shouldn’t sell products in a country where you cannot use them

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      • SchmidtGenetics@lemmy.world ⁨6⁩ ⁨months⁩ ago

        You’re absolutely correct, how many of those reviews are pointing the blame correctly?

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    • Kedly@lemm.ee ⁨6⁩ ⁨months⁩ ago

      Multiple being TWO at most, one nestled in the effectively credits section of the Steam page which almost never contains information pertainant to the purchase of the game, and another nestled in the “Skip over this usually optional content” settings after you have already installed the game. I didnt even know this game was linked to PlayStation in ANY WAY until this whole fiasco. Its only uneducated because it was HIDDEN.

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    • misanthropy@lemm.ee ⁨6⁩ ⁨months⁩ ago

      I’m guy buy it just to get a refund just for you

      EULA roofie-ing shouldn’t be defended

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• Aphelion@lemm.ee ⁨6⁩ ⁨months⁩ ago

  This isn’t about Sony “relenting”, Arrowhead needs Sony’s PSN support network to dea with support tickets: it’s the whole reason Arrowhead signed up with a publisher instead of self publishing and developing an international workforce of support agents. I hate Sony as much as the next person but let’s be honest, Arrowhead needs Sony and PSN, and it makes sense given they want to spend their time making games rather than getting into being a publisher and help desk.

  Ultimately, Arrowhead should have made it a day one requirement and delisted the game on Steam for every country that lacks PSN support. Instead Arrowhead and Sony decided to let it ride and enjoy the sales and accompanying popularity.

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  • Kedly@lemm.ee ⁨6⁩ ⁨months⁩ ago

    And now because of that the PSN requirement is a poison pill. If that was a requirement from the get go, I likely would have reluctantly agreed to it. It now being retroactively enforced means if Sony doesnt relent, I and likely a lot of others will abandon the game and do what we can to get a refund, which will end up costing them a lot of money

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    • undeffeined@lemmy.ml ⁨6⁩ ⁨months⁩ ago

      It was a requirement from the beginning but it was not enforced due to the initial server issues. It was always there…

      Not saying it’s a good thing but a lot of the discourse I see online seems to overlook that crucial detail and imply this was pulled out of the blue with no warning.

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