Are you OOP?
Took me 3 minutes of asking nicely then 5 minutes of cursing for the stupid energy company bot before it would give me a human. It made me explain the problem four times and each time it said “I don’t understand” before giving me a person.
The issue was that someone else tried starting service at my place so they shut off my service and sent me an email afterwards. No, they didn’t give me a heads up that someone was doing this, they notified me when they shut it off with a message that I had initiated the stop order.
stoy@lemmy.zip 13 hours ago
snooggums@piefed.world 12 hours ago
?
stoy@lemmy.zip 12 hours ago
Your reply seemed to be responding like OP would be as if they wanted to explain further.
snooggums@piefed.world 12 hours ago
I was giving an example of cursing at it not getting to a person faster…
wreckedcarzz@lemmy.world 1 hour ago
I know nothing about your power utility and I already have lost all respect for them lol
snooggums@piefed.world 2 minutes ago
Yeah, if they had sent an email when the person put in the request so I could respond before doing the stop request it wouldn’t have been an issue!
My food went bad and I was busy yesterday so I just called them to request a credit to reimburse for the spoiled food. The stupid automated bot kept asking what I wanted and when I said I wanted a credit for the power being turned off it said “So you want to stop service…” and I started cursing at it again.