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Comment on Indie dev defends criticism of Steam refund abuse amid review bombing of his game: 'It's wrong to refund a game after having fun with it and completing it'

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mohab@piefed.social ⁨2⁩ ⁨weeks⁩ ago

I don’t see how this would be too much of an issue.

So not only are people paying more than you’re paying because the value of the dollar is higher in their country, the money they’re paying is now at a higher risk because they have a smaller refund window.

You would be essentially taking an existing issue and making it worse.

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Pika@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago
you are forgetting though that a 5$ USD game isn’t going to magically becomes < 5$ USD though. if its using the same framework even if the game is only worth 2$ native, its still 5$ USD and therefore would be the same. Regional pricing doesn’t matter in the scenario.

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- mohab@piefed.social ⁨2⁩ ⁨weeks⁩ ago
  
  you are forgetting though that a 5$ USD game isn’t going to magically becomes < 5$ USD though.
  
  I am not, and that was not the point. The point is if you’re paying $5, and someone in a non-USD region is paying $5, they’re taking a bigger risk than you if the game ends up sucking because $5 is worth more in their region.
  
  Lowering the refund period for everyone without regional pricing means people in underprivileged regions are taking on more risk than you are; ergo, you’re punishing them for being underprivileged, and making a bad situation worse.
  
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  - Pika@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago
    you are misunderstanding. I’m saying pick a region for the guideline, if its 5 on that region the game has that refund period. Then apply regional pricing. There’s zero reason to apply a framework for every region that’s more work then needed. the lower regional price would have the same refund period as the standard pricing as its following the same framework
    
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    mohab@piefed.social ⁨2⁩ ⁨weeks⁩ ago
    
    you are misunderstanding.
    
    I don’t think I am. The issue is not that your system won’t work with regional pricing, it’s that it will not work without it.
    
    I’m saying pick a region for the guideline, if its $5 on that region the game has that refund period. Then apply regional pricing.
    
    Yeah, that’s the issue. Some games do not opt into regional pricing, so the price never gets lowered, which means they will be paying $5 and have, for example, only 1 hour to refund the game, just like someone in the US. Their having to pay $5 is already an issue, and now they have even less time to refund it if it sucks.
    
    There’s zero reason to apply a framework for every region that’s more work then needed.
    
    I never adovacted for this. You can tie the refund period to money paid, no problem. You do not need a different refund period framework for every region, and I don’t understand why you think I’m pushing for this to begin with. It’s fine as long as you enforce regional pricing for everyone, which’s not something Steam will do.
    
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