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Comment on Indie dev defends criticism of Steam refund abuse amid review bombing of his game: 'It's wrong to refund a game after having fun with it and completing it'

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atomicbocks@sh.itjust.works ⁨7⁩ ⁨hours⁩ ago

Most of those guarantees involve mailing your receipt and the proof of purchase to the company along with a letter explaining how you were not satisfied before they will get around to mailing you a check for the $4.73 in 8-12 weeks.

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BigPotato@lemmy.world ⁨7⁩ ⁨hours⁩ ago
Yes, so Steam is better and more consumer friendly than them.

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Murse@slrpnk.net ⁨6⁩ ⁨hours⁩ ago
Some of them went over the top the try to ‘make it right’. Dude I went to highschool with did this shit almost like it was a hobby. He’d call the customer support line and complain about whatever bullshit he could come up with - gummy lump in his drink, hard flake in his bag of chips that 'might have been a fingernail!… they’d take his number and address, and that was usually the end of it.

Then occasionally a box would randomly show up at his front door with like 50 bottles of soda or candy bars or w/e, and a letter apologizing for the trouble lol.

Manipulative little shit. And that was when we were like 14 years old… dude’s probably running his own organized crime ring nowadays. xD

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