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Depends on your definition of “make good”.

After the first disastrous comment on reddit they issued a second one on Twitter which sounded like the first one should have in the first place.

But that’s all and they didn’t address it inside the newsletter, so for me it’s empty words without really addressing the deeper issue of how much somebody in GOG fucked up.

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inb4_FoundTheVegan@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
Just context for people since I had to look it up myself.

First bad apology.

Second bad apology.

Neither statement actually says Nazi or Faccism is wrong. Literally the one thing that would help them right now, and twice they failed to do it. The GoG forums are full of folks saying this has been a known problem for years that hate speech was not being moderated.

Sooooo, yeah. It’s pretty disappointing. Not sending it to Germany (where it is illegal and punishable) but then okaying its use for rest of the world is a WILD explanation. I’m sure af not going to buy GoG anymore.

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- Caducous@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
  They are literally apologizing? What kind of hill are you dying on?
  
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  - IEatDaFeesh@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
    I think people want to amplify this to justify staying on Steam. “Steam has DRM but at least they’re not Nazis! So I’ll take the moral approach and only use Steam.” When in reality it’s just a matter of convenience but portrayed as a moral decision.
    
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    skoell13@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago
    I don’t think so at least not in my case. I prefer buying games on GOG due them being DRM free and since GOG is European. However, I also received this email and think that their ‘apologies’ aren’t good enough. We have an issue with right wing parties rising in the EU and we should make it clear that stuff like this is not okay. This just normalizes the usage of such symbols so people feel more comfortable in showing them.
    
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    Evil_Shrubbery@thelemmy.club ⁨2⁩ ⁨weeks⁩ ago
    I think so too, PR could have handled it better (ffs, just say “nazi bad” like 5 times to make it super clear), but it’s not like a known nazi company did a nazi thing, nobody expected this, it was out of context, and they gained noting (I wouldn’t say they thought they would gain anything by ad-targeting nazis … in a newsletter to all, they did have an explanation for it, and they did stop the process midway).
    
    It does seem like an operational risk from the marketing department.
    
    I think that we should judge fascists/nazis, but use our heads to assess all counterparties - they don’t have to do a nazi salute to be a nazi or support them, but if they make one then it better be accidental & with no (immediate or prior) context.
    
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    PerfectDark@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
    Nope.
    
    I have a few years of Mastodon posts, Lemmy gaming posts and articles where my support of GOG was made very clear.
    
    I have like 50ish games on Steam and a stupidly high number of a few thousand on GOG, but their non-action over their Nazi nonsense has had me drop support and purchases on GOG.
    
    I won’t support that kind of thinking, and that vague non apology didn’t do it for me.
    
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- Don_alForno@feddit.org ⁨2⁩ ⁨weeks⁩ ago
  It was sent to Germany, just not to users with their language set to German.
  
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- thermal_shock@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
  Image
  
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- Wrufieotnak@feddit.org ⁨2⁩ ⁨weeks⁩ ago
  Yep, I send an email to support asking about it and they said they can’t tell me more than the second apology and quoted it.
  
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