Comment on Sony PlayStation Accounts Are Reportedly Being Hacked With Ease

• BorgDrone@feddit.nl ⁨3⁩ ⁨weeks⁩ ago

  Is this even social engineering?

  According to Wikipedia:

  In the context of information security, social engineering is the use of psychological pressure to influence people to perform actions or divulge confidential information.

  No one got tricked or pressured, the helldesk employee was just following established procedure. They did exactly what they were supposed to do.

  It’s just that Sony’s procedures are laughably insecure.

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  • athatet@lemmy.zip ⁨3⁩ ⁨weeks⁩ ago

    It’s like going to the bank and asking for money and now you’re a bank robber.

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    • wreckedcarzz@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      Gonna try this brb

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      • caseyweederman@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

        It’s been over an hour
        They’ve been hacked for sure

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      • nutbutter@discuss.tchncs.de ⁨3⁩ ⁨weeks⁩ ago

        We need an update.

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  • Katana314@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Ok, at first I thought it was a typo, but is “helldesk” intentional? Like “Micro$oft”, because they’re the only company that’s bad because they seek money?

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    • BorgDrone@feddit.nl ⁨3⁩ ⁨weeks⁩ ago

      Helldesk comes from the BOFH stories.

      It’s because working for customer support is absolute hell.

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      • zod000@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago

        Can confirm

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