Comment on Sony PlayStation Accounts Are Reportedly Being Hacked With Ease

BorgDrone@feddit.nl ⁨1⁩ ⁨day⁩ ago

• micka190@lemmy.world ⁨1⁩ ⁨day⁩ ago

  If we’re being pedantic, that’s still being hacked. Social engineering is, like, the #1 source of hacking.

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  • BorgDrone@feddit.nl ⁨1⁩ ⁨day⁩ ago

    Is this even social engineering?

    According to Wikipedia:

    In the context of information security, social engineering is the use of psychological pressure to influence people to perform actions or divulge confidential information.

    No one got tricked or pressured, the helldesk employee was just following established procedure. They did exactly what they were supposed to do.

    It’s just that Sony’s procedures are laughably insecure.

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    • athatet@lemmy.zip ⁨1⁩ ⁨day⁩ ago

      It’s like going to the bank and asking for money and now you’re a bank robber.

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      • wreckedcarzz@lemmy.world ⁨1⁩ ⁨day⁩ ago

        Gonna try this brb

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    • Katana314@lemmy.world ⁨1⁩ ⁨day⁩ ago

      Ok, at first I thought it was a typo, but is “helldesk” intentional? Like “Micro$oft”, because they’re the only company that’s bad because they seek money?

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      • BorgDrone@feddit.nl ⁨1⁩ ⁨day⁩ ago

        Helldesk comes from the BOFH stories.

        It’s because working for customer support is absolute hell.

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• pinball_wizard@lemmy.zip ⁨21⁩ ⁨hours⁩ ago

  They simply called Sony’s helldesk who handed over accounts with little to no verification. WTF.

  They’ve done that for decades. I never got a refund.

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• juice702@lemmy.world ⁨1⁩ ⁨day⁩ ago

  Sounds like the MGM hack back in 2023. Incompetent IT getting social engineered.

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