Comment on Block ditches 4,000 staff, because AI can do their jobs

• CanadaPlus@lemmy.sdf.org ⁨22⁩ ⁨hours⁩ ago

  Eh, I know this is the anti-AI instance, but reading and interpreting things like that is something you can verifiably get AI to do 90% of the time.

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  • Powderhorn@beehaw.org ⁨21⁩ ⁨hours⁩ ago

    Because 90% accuracy is acceptable for financial institutions …

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    • XLE@piefed.social ⁨20⁩ ⁨hours⁩ ago

      I’ve got an idea. If 90% of AI’s output is accurate, just have humans review the 10% that will be inaccurate.

      (Yes I am an AI expert, how did you know)

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    • CanadaPlus@lemmy.sdf.org ⁨21⁩ ⁨hours⁩ ago

      No, it’s really not. Thus the 6000 remaining employees.

      (Assuming this is a significant part of their business)

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  • scintilla@crust.piefed.social ⁨21⁩ ⁨hours⁩ ago

    Hell USPS has been using machine learning (yes a kind of AI but not the kind they are implying) for years to do that kind of thing.

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    • Paradox@lemdro.id ⁨19⁩ ⁨hours⁩ ago

      Kind of

      They’ve had several address resolution centers around the country, where reviewers look at mail and figure out it’s address. They don’t physically handle the mail, it’s an image on a screen.

      Iirc they’ve been doing it this way since the 70s

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      • scintilla@crust.piefed.social ⁨16⁩ ⁨hours⁩ ago

        No? For everything they can they just use OCR and then send it on its way without a human having ever seen it sometimes. If the hand writing is bad enough that the machine can’t figure it out that’s where the human reviewers come in.

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