Bot: “In a sentence or two, please describe your issue”
Samuel L Jackson: exists
Bot: “We are connecting you to the CEO directly! Please stop cursing.”
Comment on Don't believe them
hzl@piefed.blahaj.zone 2 days ago
Did you know that for most systems where the bot asks you to describe your issue, if you start swearing it’ll connect you directly to a human?
Lost_My_Mind@lemmy.world 2 days ago
kindred@lemmy.dbzer0.com 1 day ago
CEO: Yes, Mr. Jackson, I am the CEO! Please stop cursing.
Imgonnatrythis@sh.itjust.works 2 days ago
I never stopped.
bamboo@lemmy.blahaj.zone 2 days ago
They are often also recording/transcribing the conversation when they put you on hold as well, and summarizing the call for the agent based on the transcript. When my ISP raises internet prices, I always have to call them to get the increase reversed. When I’m waiting on hold, i pretend to talk to my partner saying what my desired price is and that i’ll call a competitor afterwards if they can’t match so that gets summarized for the agent.
Remember_the_tooth@lemmy.world 2 days ago
It’s a boring dystopia we live in.
xthexder@l.sw0.com 1 day ago
I guess not every place does this, because I swear the last few times I’ve been on hold I got transferred 2 or 3 times and had to re-explain my entire issue all over again to each person.